Hera-Health
Position: Front Office Assistant
Location: Las Vegas, NV
Type: Full-Time
Company Overview
The Ob-Gyn Center is a well-established medical practice in Las Vegas committed to providing high-quality, compassionate healthcare. Our team is dedicated to improving the health and well-being of women in our community.
Position Summary
We are seeking a Front Office Assistant who is detail-oriented, organized, and customer-service driven. As the first point of contact for patients, this role plays a key part in ensuring a positive experience while supporting the day-to-day administrative operations of the office.
Key Responsibilities
* Greet, register, and check-in patients in a professional and friendly manner
* Process patient check-outs and schedule follow-up appointments
* Answer phone calls, address inquiries, and schedule appointments efficiently
* Verify insurance information and handle prior authorization processes
* Maintain accurate and confidential electronic medical records (EMR)
* Collect co-pays, outstanding balances, and required documentation
* Keep the reception area clean, welcoming, and organized
* Coordinate with clinical staff to ensure smooth patient flow and support office operations
Qualifications
* Previous experience in a medical office or healthcare setting required
* OB/GYN experience preferred
* Proficient in electronic health record systems, preferably AthenaOne
* Strong communication, interpersonal, and multitasking skills
* High attention to detail and accuracy in administrative tasks
* Ability to remain calm and efficient in a fast-paced environment
* High school diploma or equivalent
Benefits
* Medical, dental, and vision insurance
* Retirement savings plan with employer match after 1 year of service
* Paid time off (PTO) and paid holidays
Location: Las Vegas, NV
Type: Full-Time
Company Overview
The Ob-Gyn Center is a well-established medical practice in Las Vegas committed to providing high-quality, compassionate healthcare. Our team is dedicated to improving the health and well-being of women in our community.
Position Summary
We are seeking a Front Office Assistant who is detail-oriented, organized, and customer-service driven. As the first point of contact for patients, this role plays a key part in ensuring a positive experience while supporting the day-to-day administrative operations of the office.
Key Responsibilities
* Greet, register, and check-in patients in a professional and friendly manner
* Process patient check-outs and schedule follow-up appointments
* Answer phone calls, address inquiries, and schedule appointments efficiently
* Verify insurance information and handle prior authorization processes
* Maintain accurate and confidential electronic medical records (EMR)
* Collect co-pays, outstanding balances, and required documentation
* Keep the reception area clean, welcoming, and organized
* Coordinate with clinical staff to ensure smooth patient flow and support office operations
Qualifications
* Previous experience in a medical office or healthcare setting required
* OB/GYN experience preferred
* Proficient in electronic health record systems, preferably AthenaOne
* Strong communication, interpersonal, and multitasking skills
* High attention to detail and accuracy in administrative tasks
* Ability to remain calm and efficient in a fast-paced environment
* High school diploma or equivalent
Benefits
* Medical, dental, and vision insurance
* Retirement savings plan with employer match after 1 year of service
* Paid time off (PTO) and paid holidays