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Albertsons Media Collective

Client Success Partner- Retail Media (L2)

Albertsons Media Collective, Boise, Idaho, United States, 83708

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Client Success Partner- Retail Media (L2) Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand‑in‑hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast‑paced, dynamic environment that’s constantly evolving.

Client Partner L2 Overview Client Partner L2 is a relationship‑focused seller who is a strong analytical consultant, storyteller, and negotiator. They are responsible for developing and growing their book of business by providing a best‑in‑class, data‑driven partnership with an emphasis on creating an omni‑experience for shoppers and brands alike. Client Partners will do so by establishing and fostering partnerships with merchandizing partners, 3P vendors (Criteo, Neptune, Advantage, etc.) and by cultivating deeper relationships with key decision makers within their accounts. Client Partners will provide holistic support for accounts from upfront MSA/T&C negotiations, annual planning strategy, JBP(+)/QBR/T2T support and more.

Main Responsibilities

Partners with merchandizing team for Winning Model/ JBP(+), Annual Planning/ T2T/ Innovation Planning needs

Strives to build strong relationships across the entire CPG team (brand, agency, shopper, ecommerce)

Key focus on demand generation, proactive and strategic selling and program management through IO

Work with clients to develop omni‑channel campaigns (in‑store and digital) by defining upfront measurable KPIs that tie to the client’s overall business goals

Works in lockstep with Account Managers to ensure the client is receiving holistic best‑in‑class partnership from planning to execution and campaign wrap in alignment with client KPIs

Ensures strong data hygiene and accuracy each week for CRM inputs through IO signature

Provides a map and strategic plan to attain and exceed account quota

Identifies and leads Annual Planning, QBR, T2T and Lunch and Learns

Develop partnerships with Albertsons Merchandizing Team (NCD/ASM)

Strong ability to work cross‑functionally to effectively advocate for the Voice of the Customer

Responsible for account penetration and creating net new relationships across the client’s organization with a deep understanding of overarching client business goals and objectives

Ownership of improving opportunity win rate, deal slip rate, sales cycle duration, client outreach and other relevant sales metrics

Provides account‑level forecasting predictions

Fluent in multiple data streams (Power BI, Hub, Criteo UI, earnings reports, industry news) to story tell with data

Ensures accurate CRM data hygiene with an emphasis pre‑IO signature to ensure accurate revenue forecasting with minimal variance

Demonstrated ability to identify leads, map internal stakeholders and decision makers, and progress the deal stage

Continuously monitor, learn and develop knowledge of retail media landscape

Client travel dependent on book (monthly)

We Are Looking For Candidates Who Possess The Following

3+ years of sales/retail/media experience

Proven ability to meet/exceed quota, track revenue and grow accounts

Demonstrates strong presentation skills with ability to prep and present based on audience including VP

Proven ability to foster deep partnership with merchandizing leaders

Benefits

Competitive wages paid weekly

Associate discounts

Health and financial well‑being benefits for eligible associates (Medical, Dental, 401k and more!)

Time off (vacation, holidays, sick pay)

Leaders invested in your training, career growth and development

An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – ACI Values video available.

The salary range is $82,900 to $107,680 annually. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates.

Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation pay/Flexible Time Off, paid holidays (8-9 days annually) bereavement pay and retirement benefits (such as 401(k) eligibility). Associates in this position are also eligible for an incentive plan.

A copy of the full job description can be made available to you.

Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Business Development and Sales Industry: Retail #J-18808-Ljbffr