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Hawthorne Residential Partners

Maintenance Supervisor

Hawthorne Residential Partners, Asheville, North Carolina, us, 28814

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Maintenance Supervisor Join us at Hawthorne Residential Partners as a Maintenance Supervisor. You’ll be part of a hands‑on team that creates clean, well‑maintained communities, offers career growth, and supports each other every step of the way.

Job Overview As a Maintenance Supervisor, you will oversee the maintenance team, manage budgets and inventory, schedule work orders, and ensure all apartments are ready for new residents. You will also provide training and development for your team, uphold compliance standards, and maintain strong vendor relationships.

Education, Experience, and License Qualifications Education

High School or GED equivalent

Experience

Minimum 3 years in apartment maintenance or a skilled trade such as HVAC, plumbing, or electrical.

Prior supervisory or lead technician experience strongly preferred.

Licenses & Certifications

Valid Driver’s License

EPA certification

CPO Certification* highly preferred (in some states may be required)

Job Functions Team & Leadership Responsibilities

Lead, schedule, and supervise daily maintenance work, ensuring high performance and accountability.

Foster a culture rooted in excellence, integrity, and Hawthorne’s Live It values.

Supervise vendor partners, ensuring timely, safe, and quality work.

Manage capital improvement projects, including obtaining bids, scheduling, and overseeing successful execution.

Repair & Preventative Maintenance

Proactively identify and resolve service needs throughout the community.

Execute quarterly preventative maintenance programs to protect the physical asset.

Ensure HVAC, plumbing, electrical, and other systems operate optimally through hands‑on repair and oversight.

Make‑Ready Units

Oversee unit turn scheduling and execution, ensuring homes are move‑in ready and meet quality standards.

Inspect vacant units personally to confirm cleanliness, functionality, and presentation before move‑in.

Maintaining Building & Grounds

Implement and maintain a preventative maintenance plan for all buildings and equipment.

Ensure grounds, amenities, and common areas remain clean, safe, and beautifully maintained.

Support curb appeal and a welcoming environment through daily attention to community appearance.

Additional Responsibilities

Conduct on‑call emergency service rotation as scheduled.

Respond to service requests promptly, thoroughly, and professionally.

Follow safety guidelines in accordance with OSHA and company policy.

What Makes Someone SOAR in This Role?

People Service & Customer‑Focused: daily commitment to excellent service through Hawthorne’s Live It culture.

Accountable: delivers results with integrity and clear communication.

Vendor Management: maintains strong vendor relationships to ensure Make‑Ready apartments complete on schedule.

Highly Organized: balances multiple tasks and priorities efficiently.

Reliable: steady and dependable presence for community and team.

Hands‑On Expertise: tackles technical issues confidently and ensures repairs meet standards.

Leadership: mentors and guides others, drawing on technical expertise and problem‑solving skills.

Work Schedule & Availability The role requires Monday through Friday from 8:00 AM to 5:00 PM, plus participation in an on‑call rotation for after‑hours emergencies and occasional resident events.

Compensation and Benefits Maintenance Supervisors qualify for monthly renewal bonuses, quarterly performance bonuses, and quarterly resident satisfaction bonuses in addition to hourly pay.

Professional Benefits

Career Path Program – growth opportunities and learning & development support.

Education reimbursement program to expand maintenance skills.

Personal Benefits

Free Dental Insurance

Comprehensive Medical, Vision, and Affordable Plans

Health and Wellness Incentives

401(k) Retirement Match Program

Paid Time Off, including birthday, sick, maternity, paternity, and adoption leave

Pet Insurance Plans

Telehealth – access to doctors 24/7/365

Company Paid Life Insurance

Retirement Planning resources

Hawthorne is an equal opportunity employer.

Job Details Seniority Level: Mid‑Senior Employment Type: Full‑time Job Function: Management and Manufacturing

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