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BCIC Swiss

IT Support Specialist

BCIC Swiss, New Bremen, Ohio, United States

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IT Support Specialist

Location: Penzberg, Germany Type: Full-time, On-site Hours: 8 hours per day Skills

Troubleshooting Problem Solving Help desk & ticketing systems Windows & macOS support Basic Networking Description

BCIC Swiss GmbH | Best Connect International Company is looking for a (Full-time, on-site)

IT Support Specialist

in Germany. Responsibilities

Provide first- or second-level contact and problem resolution for customer issues. Work with third-party vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco Jabber authorized. Should have basic knowledge of the Mac operating system to support Apple PC users. Install, upgrade, support, and troubleshoot printers and computer hardware. Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software. Requirements

Must hold a valid work permit in Germany Several years of experience in the IT field Local language & English fluency mandatory Contact

If all the above match your requirements and needs, please feel free to send your English CV mentioning the position in the subject line (with a WhatsApp number) as soon as possible. Apply here: fahmida.tith i@bcic-swiss.com Salary: Negotiable Apply Now! Contact Person

Fahmida Ahmed Tithi Junior Recruiter fahmida.tithi@bcic-swiss.com Linkedin

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