UC Davis Health
Job Summary
Under supervision, incumbents audit accounts, prepare and complete third‑party claims for electronic or hard copy submission; identify and post payments to individuals' accounts; perform patient billing; balance accounts; prepare and apply contractual allowances; initiate telephone inquiries to identify payments and remittances; photocopy various billing documents; update online patient account system; review patient correspondence to determine if self‑pay accounts may be billable; and establish liability accounts. Provide clerical support, including scanning, distribution of incoming and outgoing correspondence and reports. Knowledge of commercial payers and workers’ compensation is required. Resolve credit balances by determining accurate contractual postings and make corrections to reconcile the account and/or refund overpayment. Responsible for payment posting, reconciliation and reports to ensure posting accuracy. May be asked to work special projects. This position may also perform office duties consistent with that of Patient Biller 2, per operational needs.
Apply By Date 1/17/2026 at 11:59 pm – Interviews and recruiting process may occur at any time.
Minimum Qualifications
High School Diploma or GED equivalency.
Previous billing experience in a health care environment.
Ability to interpret payments, correspondence and denials from insurance companies, agencies and other departments.
Independent decision‑making skills to determine appropriate course of action when following up or billing accounts.
Detail oriented, with demonstrated organizational skills and the skill to manage time efficiently, prioritize tasks, set schedules, and complete projects in a timely and cost‑effective manner.
Adaptability and flexibility to accommodate changes in policies, procedures and management.
Experience and skill to manage heavy workload with frequently changing priorities and tight deadlines.
Experience to accurately add, subtract, multiply and divide whole and decimal numbers, using a calculator.
Demonstrated experience with credit and self‑pay collections and reconciliation.
Experience in typing with speed and accuracy.
Proficiency in common database, spreadsheet and presentation software (e.g. MS Word, Excel, Outlook).
Demonstrated interpersonal skill to work effectively with internal and external staff in a wide variety of business and clinical areas.
Demonstrates good verbal and written communication skills to documents and reports clearly and concisely; conveys instructions, directions, and information appropriately.
Medical Terminology, Basic Medical Coding, knowledge of HCPCS/CPT and Revenue Codes.
Experience analyzing and interpreting various payer regulations to ensure compliance with the terms and conditions of the regulations.
Demonstrated billing and collections experience in a health care setting.
Ability to meet production and quality standards and requirements.
Ability to analyze and interpret various types of Explanation of Benefits (EOB) and Remittance Advice (RA).
Preferred Qualifications
Experience with using electronic medical records system.
Key Responsibilities
30% – Auditing
30% – Research
5% – Outgoing Inquiries
5% – Problem Accounts
10% – Adjusting
10% – Liability Accounts
10% – Special Projects
Department Overview The Cash Management Credit Resolution is a department that handles all credit balances utilizing contractual agreement to ensure accurate posting to the patients’ accounts for Hospital, School of Medicine (SOM) and Community Physicians Group (CPG). This department also researches, follows up on inquiries, communicates with insurance companies ensuring refunds are processed timely within State and Federal guidelines. This includes Medicare and Medi‑Cal timely regulations, maintaining credit balance reports, and processing compliance refunds timely.
Position Information
Salary or Pay Range: $28.90 - $35.92 per hour
Salary Frequency: Hourly
Salary Grade: 101
UC Job Title: PAT BILLER 3
UC Job Code: 004663
Number of Positions: 1
Appointment Type: Staff: Career
Percentage of Time: 100%
Shift (Work Schedule): 6:30 am – 3:00 pm
Location: UCDHAS Building (HSP165)
Union Representation: EX-Patient Care Technical
Benefits Eligible: Yes
This position is hybrid (mix of on‑site and remote work).
Benefits
High quality and low‑cost medical plans to choose from to fit your family's needs.
UC pays for Dental and Vision insurance premiums for you and your family.
Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave.
Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement.
Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement.
Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement.
Access to free professional development courses and learning opportunities for personal and professional growth.
WorkLife and Wellness programs and resources.
On‑site Employee Assistance Program including access to free mental health services.
Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage.
Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles.
Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here.
Physical Demands
Standing – Occasional up to 3 hours.
Walking – Occasional up to 3 hours.
Sitting – Frequent 3 to 6 hours.
Lifting/Carrying 0–25 lbs – Occasional up to 3 hours.
Pushing/Pulling 0–25 lbs – Occasional up to 3 hours.
Bending/Stooping – Occasional up to 3 hours.
Squatting/Kneeling – Occasional up to 3 hours.
Twisting – Occasional up to 3 hours.
Reaching overhead – Occasional up to 3 hours.
Keyboard use/repetitive motion – Frequent 3 to 6 hours.
Mental Demands
Sustained attention and concentration – Frequent 3 to 6 hours.
Complex problem solving/reasoning – Frequent 3 to 6 hours.
Ability to organize & prioritize – Frequent 3 to 6 hours.
Communication skills – Frequent 3 to 6 hours.
Numerical skills – Occasional up to 3 hours.
Constant Interaction – Frequent 3 to 6 hours.
Customer/Patient Contact – Frequent 3 to 6 hours.
Multiple Concurrent Tasks – Frequent 3 to 6 hours.
Work Environment UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e‑cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
Special Requirements
This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment.
The duties or functions of this position include the handling of cash (or cash equivalents).
This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements.
Misconduct Disclosure Requirement As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
A Culture of Opportunity and Belonging At UC Davis, we’re committed to solving life’s most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.
Equal Employment Opportunity Statement The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
Anti-Discrimination Policy To view the University of California’s Anti‑Discrimination Policy, please visit:
https://policy.ucop.edu/doc/1001004/Anti-Discrimination .
Background Check Program To learn more about our background check program, please visit:
https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks .
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Accounting / Auditing and Finance
Hospitals and Health Care
Referrals increase your chances of interviewing at UC Davis Health by 2x.
#J-18808-Ljbffr
Apply By Date 1/17/2026 at 11:59 pm – Interviews and recruiting process may occur at any time.
Minimum Qualifications
High School Diploma or GED equivalency.
Previous billing experience in a health care environment.
Ability to interpret payments, correspondence and denials from insurance companies, agencies and other departments.
Independent decision‑making skills to determine appropriate course of action when following up or billing accounts.
Detail oriented, with demonstrated organizational skills and the skill to manage time efficiently, prioritize tasks, set schedules, and complete projects in a timely and cost‑effective manner.
Adaptability and flexibility to accommodate changes in policies, procedures and management.
Experience and skill to manage heavy workload with frequently changing priorities and tight deadlines.
Experience to accurately add, subtract, multiply and divide whole and decimal numbers, using a calculator.
Demonstrated experience with credit and self‑pay collections and reconciliation.
Experience in typing with speed and accuracy.
Proficiency in common database, spreadsheet and presentation software (e.g. MS Word, Excel, Outlook).
Demonstrated interpersonal skill to work effectively with internal and external staff in a wide variety of business and clinical areas.
Demonstrates good verbal and written communication skills to documents and reports clearly and concisely; conveys instructions, directions, and information appropriately.
Medical Terminology, Basic Medical Coding, knowledge of HCPCS/CPT and Revenue Codes.
Experience analyzing and interpreting various payer regulations to ensure compliance with the terms and conditions of the regulations.
Demonstrated billing and collections experience in a health care setting.
Ability to meet production and quality standards and requirements.
Ability to analyze and interpret various types of Explanation of Benefits (EOB) and Remittance Advice (RA).
Preferred Qualifications
Experience with using electronic medical records system.
Key Responsibilities
30% – Auditing
30% – Research
5% – Outgoing Inquiries
5% – Problem Accounts
10% – Adjusting
10% – Liability Accounts
10% – Special Projects
Department Overview The Cash Management Credit Resolution is a department that handles all credit balances utilizing contractual agreement to ensure accurate posting to the patients’ accounts for Hospital, School of Medicine (SOM) and Community Physicians Group (CPG). This department also researches, follows up on inquiries, communicates with insurance companies ensuring refunds are processed timely within State and Federal guidelines. This includes Medicare and Medi‑Cal timely regulations, maintaining credit balance reports, and processing compliance refunds timely.
Position Information
Salary or Pay Range: $28.90 - $35.92 per hour
Salary Frequency: Hourly
Salary Grade: 101
UC Job Title: PAT BILLER 3
UC Job Code: 004663
Number of Positions: 1
Appointment Type: Staff: Career
Percentage of Time: 100%
Shift (Work Schedule): 6:30 am – 3:00 pm
Location: UCDHAS Building (HSP165)
Union Representation: EX-Patient Care Technical
Benefits Eligible: Yes
This position is hybrid (mix of on‑site and remote work).
Benefits
High quality and low‑cost medical plans to choose from to fit your family's needs.
UC pays for Dental and Vision insurance premiums for you and your family.
Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave.
Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement.
Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement.
Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement.
Access to free professional development courses and learning opportunities for personal and professional growth.
WorkLife and Wellness programs and resources.
On‑site Employee Assistance Program including access to free mental health services.
Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage.
Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles.
Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here.
Physical Demands
Standing – Occasional up to 3 hours.
Walking – Occasional up to 3 hours.
Sitting – Frequent 3 to 6 hours.
Lifting/Carrying 0–25 lbs – Occasional up to 3 hours.
Pushing/Pulling 0–25 lbs – Occasional up to 3 hours.
Bending/Stooping – Occasional up to 3 hours.
Squatting/Kneeling – Occasional up to 3 hours.
Twisting – Occasional up to 3 hours.
Reaching overhead – Occasional up to 3 hours.
Keyboard use/repetitive motion – Frequent 3 to 6 hours.
Mental Demands
Sustained attention and concentration – Frequent 3 to 6 hours.
Complex problem solving/reasoning – Frequent 3 to 6 hours.
Ability to organize & prioritize – Frequent 3 to 6 hours.
Communication skills – Frequent 3 to 6 hours.
Numerical skills – Occasional up to 3 hours.
Constant Interaction – Frequent 3 to 6 hours.
Customer/Patient Contact – Frequent 3 to 6 hours.
Multiple Concurrent Tasks – Frequent 3 to 6 hours.
Work Environment UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e‑cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
Special Requirements
This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment.
The duties or functions of this position include the handling of cash (or cash equivalents).
This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements.
Misconduct Disclosure Requirement As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
A Culture of Opportunity and Belonging At UC Davis, we’re committed to solving life’s most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.
Equal Employment Opportunity Statement The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
Anti-Discrimination Policy To view the University of California’s Anti‑Discrimination Policy, please visit:
https://policy.ucop.edu/doc/1001004/Anti-Discrimination .
Background Check Program To learn more about our background check program, please visit:
https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks .
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Accounting / Auditing and Finance
Hospitals and Health Care
Referrals increase your chances of interviewing at UC Davis Health by 2x.
#J-18808-Ljbffr