Compass Group
Union Square Events
We are hiring immediately for a full time
OVERNIGHT EVENT CONCIERGEాఫ்
position.
Location: NYMM F&B - 1535 Broadway, New York, NY 10036. Note: online applications accepted only.
Schedule: Full time schedule. Monday through Sunday, 8:00 pm - 7:00 am. Schedule may vary, based on business needs. Further details upon interview.
Requirement: Previous houseman and/or supervisor experience preferred.
Perks: Uniform jacket supplied. Shift meal available!
Pay Range: $32.00 per hour to $35.00 per hour
Internal Employee Referral Bonus Available
Additional Responsibilities
Conduct thorough inspections of all banquet spaces before each event to confirm proper setup as per BEO specifications.
Ensure tables, chairs, staging, audiovisual equipment, and other event elements are arranged correctly.
Coordinate with the Banquet Set‑Up team to make real‑time adjustments as necessary.
Work closely with the Banquet Manager and Operations team to address any discrepancies in room sets.
Act as a point of contact for any last‑minute changes, ensuring immediate resolution.
We Make Applying Easy! Want to apply to this job via text messaging? Text
JOB
to
and search requisition ID number
1496469 .
Founded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best‑in‑class clients. We produce one‑of‑a‑kind catered events and unparalleled dining experiences in a variety of cultural, corporate, entertainment, and private venues throughout New York City and beyond.
Job Summary Summary: Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests.
Essential Duties and Responsibilities:
Completes the registration/check‑in process by inputting and retrieving information from a computer system confirming pertinent information.
Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel.
Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment.
Balances and drops receipts according to accounting specifications.
Provides guests with information about the facility, services, and amenities.
Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions.
Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested.
Fields and resolves guest complaints or escalates for resolution to applicable department.
Assists guests in emergency situations.
Maintains adequate supplies and functional equipment at the Front Desk.
Performs any special assignmentರ್ಭು ಡ್ಯಣ as directed by the GM, Guest Services manager, or Manager on Duty.
Performs other duties as assigned.
Compass Group is an equal opportunity employer. cruelty
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Union Square Events maintains a drug‑free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For мәлум positions in Washington State, Maryland, or to be performed Remotely, for paid time off benefits information.
Req ID: 1496469
#J-18808-Ljbffr
We are hiring immediately for a full time
OVERNIGHT EVENT CONCIERGEాఫ்
position.
Location: NYMM F&B - 1535 Broadway, New York, NY 10036. Note: online applications accepted only.
Schedule: Full time schedule. Monday through Sunday, 8:00 pm - 7:00 am. Schedule may vary, based on business needs. Further details upon interview.
Requirement: Previous houseman and/or supervisor experience preferred.
Perks: Uniform jacket supplied. Shift meal available!
Pay Range: $32.00 per hour to $35.00 per hour
Internal Employee Referral Bonus Available
Additional Responsibilities
Conduct thorough inspections of all banquet spaces before each event to confirm proper setup as per BEO specifications.
Ensure tables, chairs, staging, audiovisual equipment, and other event elements are arranged correctly.
Coordinate with the Banquet Set‑Up team to make real‑time adjustments as necessary.
Work closely with the Banquet Manager and Operations team to address any discrepancies in room sets.
Act as a point of contact for any last‑minute changes, ensuring immediate resolution.
We Make Applying Easy! Want to apply to this job via text messaging? Text
JOB
to
and search requisition ID number
1496469 .
Founded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best‑in‑class clients. We produce one‑of‑a‑kind catered events and unparalleled dining experiences in a variety of cultural, corporate, entertainment, and private venues throughout New York City and beyond.
Job Summary Summary: Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests.
Essential Duties and Responsibilities:
Completes the registration/check‑in process by inputting and retrieving information from a computer system confirming pertinent information.
Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel.
Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment.
Balances and drops receipts according to accounting specifications.
Provides guests with information about the facility, services, and amenities.
Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions.
Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested.
Fields and resolves guest complaints or escalates for resolution to applicable department.
Assists guests in emergency situations.
Maintains adequate supplies and functional equipment at the Front Desk.
Performs any special assignmentರ್ಭು ಡ್ಯಣ as directed by the GM, Guest Services manager, or Manager on Duty.
Performs other duties as assigned.
Compass Group is an equal opportunity employer. cruelty
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Union Square Events maintains a drug‑free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For мәлум positions in Washington State, Maryland, or to be performed Remotely, for paid time off benefits information.
Req ID: 1496469
#J-18808-Ljbffr