Domino's
Customer Service Rep(08814) Ploof Rd, Leland, NC
Domino's, Leland, North Carolina, United States, 28451
Customer Service Rep (08814) Ploof Rd, Leland, NC
4 days ago. Be among the first 25 applicants.
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Job Description CSR - Insider Position Description
Job Information
Department:
Store Operations
Job Title:
CSR - Insider
FLSA Classification:
Non-Exempt
Reports To:
General Manager
Secondary Report:
Regional Operations Manager
Direct Reports:
N/A
Indirect Reports:
N/A
Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or upselling. You'll love the buzz of friendly competition.
There are two types of in‑store positions available: Pizza Makers and Customer Service Representatives (CSRs). As a CSRe you help out with pizza making, but you’re more focused on front‑line customer care.
Roles and Responsibilities Pizza Maker Responsibilities
Making Domino’s high‑quality pizzas
Food and portion control
Hygiene and food safety
Food preparation
Taking customer orders and upselling
General cleaning & organization duties
CSR Responsibilities
Taking orders over phone and in person
Greeting customers within 10 seconds
Building relationships with customers
Upselling
Cash handling
Keeping the customer area clean
Assisting Pizza Makers with toppings and dough
Benefits and Perks From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we’re successful today, and why we’ll continue to be successful in the future. So it makes sense for us to help you become your very best.
Greater variety
Smaller teams, make friends easier
Flexible hours
Fast career progression
Training opportunities & rewards
Minimum Requirements and Expectations
An EXCEPTIONAL and POSITIVE attitude
You must be 16 years of age or older.
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
Must be able to make correct monetary change
Verbal, writing, and telephone skills to take and process orders
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
Ability to enter orders using a computer keyboard or touch screen
Ability to comprehend and give correct written instructions
Ability to communicate verbally with customers and co‑Team Members to process orders both over the phone and in person
Talking and hearing on telephone
Near and mid‑range vision for most in‑store tasks
Depth perception
Ability to differentiate between hot and cold surfaces
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Ability to stand for long periods of time: Most tasks are performed from a standing position.
Yellow Hammer Pizza of MD, LLC TA Domino’s Pizza ® is an Equal Opportunity Employer.
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr
Get AI-powered advice on this job and more exclusive features.
Job Description CSR - Insider Position Description
Job Information
Department:
Store Operations
Job Title:
CSR - Insider
FLSA Classification:
Non-Exempt
Reports To:
General Manager
Secondary Report:
Regional Operations Manager
Direct Reports:
N/A
Indirect Reports:
N/A
Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or upselling. You'll love the buzz of friendly competition.
There are two types of in‑store positions available: Pizza Makers and Customer Service Representatives (CSRs). As a CSRe you help out with pizza making, but you’re more focused on front‑line customer care.
Roles and Responsibilities Pizza Maker Responsibilities
Making Domino’s high‑quality pizzas
Food and portion control
Hygiene and food safety
Food preparation
Taking customer orders and upselling
General cleaning & organization duties
CSR Responsibilities
Taking orders over phone and in person
Greeting customers within 10 seconds
Building relationships with customers
Upselling
Cash handling
Keeping the customer area clean
Assisting Pizza Makers with toppings and dough
Benefits and Perks From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we’re successful today, and why we’ll continue to be successful in the future. So it makes sense for us to help you become your very best.
Greater variety
Smaller teams, make friends easier
Flexible hours
Fast career progression
Training opportunities & rewards
Minimum Requirements and Expectations
An EXCEPTIONAL and POSITIVE attitude
You must be 16 years of age or older.
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
Must be able to make correct monetary change
Verbal, writing, and telephone skills to take and process orders
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
Ability to enter orders using a computer keyboard or touch screen
Ability to comprehend and give correct written instructions
Ability to communicate verbally with customers and co‑Team Members to process orders both over the phone and in person
Talking and hearing on telephone
Near and mid‑range vision for most in‑store tasks
Depth perception
Ability to differentiate between hot and cold surfaces
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Ability to stand for long periods of time: Most tasks are performed from a standing position.
Yellow Hammer Pizza of MD, LLC TA Domino’s Pizza ® is an Equal Opportunity Employer.
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr