Azure Standard
EMPLOYEE SERVICES (HR) COORDINATOR (Bilingual)
Azure Standard, Dufur, Oregon, United States, 97021
Department Mission
The Experience & Engagement Department at Azure is dedicated to fostering an environment that enables our team members to consistently provide superior service.
Description In our department, we live out the Azure vision by integrating it into everyday actions that reflect our Core Values. Our connection with customers is strengthened by our comprehensive understanding of our products, our empathetic approach, and our exceptional communication skills. We maintain and enhance our departmental objectives through regular training, vigilant monitoring, and analytical reviews, which enable us to identify and seize opportunities for improvement.
Overview The Employee Services (HR) Coordinator serves as the primary point of contact for day‑to‑day human resources support. This role provides high‑quality, bilingual service to employees and managers by supporting HR operations, employee records, onboarding and offboarding, policy administration, and compliance processes. This position plays a critical role in ensuring employees experience consistent, respectful, and accessible HR support across the organization. The Employee Services Coordinator must be able to communicate fluently in English and Spanish to support our diverse workforce with clarity, dignity, and effectiveness.
Role Purpose To deliver dependable, professional, and compassionate bilingual HR support while maintaining accurate systems, documentation, and processes that enable a healthy, compliant, and inclusive workplace.
Employee Support & Frontline HR Service
Serve as the first point of contact for employee HR questions, providing support in both English and Spanish related to policies, procedures, time off, onboarding, and general employment matters.
Provide timely, respectful, and accurate responses while maintaining confidentiality and professionalism. Ensure language access so employees clearly understand processes, policies, and expectations. Direct complex issues to appropriate HR leadership or specialists as needed.
Onboarding & Offboarding Operations
Coordinate bilingual onboarding activities including paperwork support, system setup, orientation logistics, and new hire checklists.
Support offboarding processes including exit documentation, benefits transition notices, and exit interviews when appropriate.
Ensure onboarding and offboarding processes are consistent, timely, compliant, and clearly communicated.
HR Records & Systems Management
Maintain accurate and up‑to‑date employee records in HRIS and internal systems.
Process employee changes including job updates, pay changes, status changes, and personal information updates.
Ensure data accuracy, document retention, and confidentiality standards are upheld.
Manager & Leadership Support
Assist managers with HR documentation, corrective action forms, performance documentation, and employee process guidance.
Support preparation of coaching records, employment letters, and HR workflows.
Serve as a bilingual administrative partner to leadership teams.
Attendance, Time‑Off & Compliance Tracking
Track attendance, PTO, and leave documentation.
Support leave administration processes in coordination with the Benefits team.
Monitor documentation for policy and regulatory compliance.
Policy Administration & Communication
Assist with distributing, tracking, and communicating HR policies and procedures.
Support policy acknowledgements and documentation tracking.
Answer basic policy questions and help ensure understanding across language barriers.
Employee Relations & Documentation Support
Assist with employee relations matters by gathering documentation, coordinating meetings, and maintaining confidential files.
Support investigations, corrective actions, and performance processes.
Maintain organized, audit‑ready records.
Additional Responsibilities
Support audits, reporting, and HR projects.
Participate in continuous improvement of HR workflows and service delivery.
Perform other duties as assigned by HR leadership.
Requirements
Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
2+ years of experience in HR, employee services, or administrative support.
Fluency in both English and Spanish is required.
Experience supporting diverse, multi‑location, or operations‑based workforces preferred.
Strong working knowledge of HR processes, employee documentation, and confidentiality standards.
Excellent interpersonal, organizational, and communication skills.
Proficiency in HRIS platforms, Microsoft Office, Google Workspace, and document management systems.
Core Competencies
Bilingual communication excellence
Employee‑centered service mindset
High attention to detail and confidentiality
Calm, professional problem‑solving
Strong organization and follow‑through
Cultural awareness and empathy
What Success Looks Like
Employees feel supported, respected, and clearly informed in their preferred language.
Managers receive timely, accurate HR operational support.
HR records and compliance documentation remain accurate and audit‑ready.
Onboarding and offboarding experiences are smooth, welcoming, and consistent.
Language access strengthens trust, engagement, and workplace effectiveness.
Seniority Level Entry level
Employment Type Full‑time
Job Function Human Resources
Industry Wholesale
#J-18808-Ljbffr
Description In our department, we live out the Azure vision by integrating it into everyday actions that reflect our Core Values. Our connection with customers is strengthened by our comprehensive understanding of our products, our empathetic approach, and our exceptional communication skills. We maintain and enhance our departmental objectives through regular training, vigilant monitoring, and analytical reviews, which enable us to identify and seize opportunities for improvement.
Overview The Employee Services (HR) Coordinator serves as the primary point of contact for day‑to‑day human resources support. This role provides high‑quality, bilingual service to employees and managers by supporting HR operations, employee records, onboarding and offboarding, policy administration, and compliance processes. This position plays a critical role in ensuring employees experience consistent, respectful, and accessible HR support across the organization. The Employee Services Coordinator must be able to communicate fluently in English and Spanish to support our diverse workforce with clarity, dignity, and effectiveness.
Role Purpose To deliver dependable, professional, and compassionate bilingual HR support while maintaining accurate systems, documentation, and processes that enable a healthy, compliant, and inclusive workplace.
Employee Support & Frontline HR Service
Serve as the first point of contact for employee HR questions, providing support in both English and Spanish related to policies, procedures, time off, onboarding, and general employment matters.
Provide timely, respectful, and accurate responses while maintaining confidentiality and professionalism. Ensure language access so employees clearly understand processes, policies, and expectations. Direct complex issues to appropriate HR leadership or specialists as needed.
Onboarding & Offboarding Operations
Coordinate bilingual onboarding activities including paperwork support, system setup, orientation logistics, and new hire checklists.
Support offboarding processes including exit documentation, benefits transition notices, and exit interviews when appropriate.
Ensure onboarding and offboarding processes are consistent, timely, compliant, and clearly communicated.
HR Records & Systems Management
Maintain accurate and up‑to‑date employee records in HRIS and internal systems.
Process employee changes including job updates, pay changes, status changes, and personal information updates.
Ensure data accuracy, document retention, and confidentiality standards are upheld.
Manager & Leadership Support
Assist managers with HR documentation, corrective action forms, performance documentation, and employee process guidance.
Support preparation of coaching records, employment letters, and HR workflows.
Serve as a bilingual administrative partner to leadership teams.
Attendance, Time‑Off & Compliance Tracking
Track attendance, PTO, and leave documentation.
Support leave administration processes in coordination with the Benefits team.
Monitor documentation for policy and regulatory compliance.
Policy Administration & Communication
Assist with distributing, tracking, and communicating HR policies and procedures.
Support policy acknowledgements and documentation tracking.
Answer basic policy questions and help ensure understanding across language barriers.
Employee Relations & Documentation Support
Assist with employee relations matters by gathering documentation, coordinating meetings, and maintaining confidential files.
Support investigations, corrective actions, and performance processes.
Maintain organized, audit‑ready records.
Additional Responsibilities
Support audits, reporting, and HR projects.
Participate in continuous improvement of HR workflows and service delivery.
Perform other duties as assigned by HR leadership.
Requirements
Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
2+ years of experience in HR, employee services, or administrative support.
Fluency in both English and Spanish is required.
Experience supporting diverse, multi‑location, or operations‑based workforces preferred.
Strong working knowledge of HR processes, employee documentation, and confidentiality standards.
Excellent interpersonal, organizational, and communication skills.
Proficiency in HRIS platforms, Microsoft Office, Google Workspace, and document management systems.
Core Competencies
Bilingual communication excellence
Employee‑centered service mindset
High attention to detail and confidentiality
Calm, professional problem‑solving
Strong organization and follow‑through
Cultural awareness and empathy
What Success Looks Like
Employees feel supported, respected, and clearly informed in their preferred language.
Managers receive timely, accurate HR operational support.
HR records and compliance documentation remain accurate and audit‑ready.
Onboarding and offboarding experiences are smooth, welcoming, and consistent.
Language access strengthens trust, engagement, and workplace effectiveness.
Seniority Level Entry level
Employment Type Full‑time
Job Function Human Resources
Industry Wholesale
#J-18808-Ljbffr