Caesars Entertainment
Essential Job Functions
Provides prompt, friendly, and courteous service to all guests while following company and gaming regulations.
Conducts all transactions in a confidential manner.
Performs all types of money‑handling functions including check cashing and converting coin, tokens, and gaming chips into currency.
Counts money and chips and reconciles banks.
Orders currency to refill supplies.
Accepts, delivers, and issues credit card cash to customers.
Dispenses coins/chips to other cashiers.
Processes funds transactions for the cashiering department and other casino personnel.
Performs transactions under surveillance.
Processes new check cashing applications.
Records information regarding transactions on reports and forms.
Maintains internal controls with reports describing errors and discrepancies.
Collaborates with work‑group and all support departments to ensure player satisfaction.
Communicates all relevant information to co‑workers and management to maintain consistency and avoid potential problems.
Works with team members to achieve common goals.
Maintains high standards of courtesy, professionalism and discretion in all communications to, about, or with customers including their arrangements and finances.
Maintains confidentiality of all player accounts.
Maintains security and confidentiality of files, records, and lists.
Other cash‑handling job functions as requested.
Assists team members with daily count‑in and count‑out procedures.
Trains new cashiers and supports cross‑training of fellow team members on additional banks to gain knowledge and help provide others with opportunity for advancement.
Assists with additional projects per management discretion.
Participates in all mandatory meetings and pre‑shift BUZZ sessions.
Performs other duties as assigned.
Qualifications
Must be able to get along with co‑workers and work as a team.
Ability to read, write, speak, and understand English.
Must be able to respond to visual and aural cues.
Must present a well‑groomed, professional appearance.
Meets the attendance guidelines of the job and complies with all state, federal, and regulatory policies and procedures.
Must be able to work a varied schedule including holidays, nights, and weekends as needed.
Must be able to work a reasonable amount of overtime when required.
Guest Interaction Policy All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. The EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate a friendly verbal greeting within 5 feet; keep your head up, look around (“head on a swivel”); look for opportunities to greet guests and others; and remember that when you are on the floor, you are “on stage.”
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Provides prompt, friendly, and courteous service to all guests while following company and gaming regulations.
Conducts all transactions in a confidential manner.
Performs all types of money‑handling functions including check cashing and converting coin, tokens, and gaming chips into currency.
Counts money and chips and reconciles banks.
Orders currency to refill supplies.
Accepts, delivers, and issues credit card cash to customers.
Dispenses coins/chips to other cashiers.
Processes funds transactions for the cashiering department and other casino personnel.
Performs transactions under surveillance.
Processes new check cashing applications.
Records information regarding transactions on reports and forms.
Maintains internal controls with reports describing errors and discrepancies.
Collaborates with work‑group and all support departments to ensure player satisfaction.
Communicates all relevant information to co‑workers and management to maintain consistency and avoid potential problems.
Works with team members to achieve common goals.
Maintains high standards of courtesy, professionalism and discretion in all communications to, about, or with customers including their arrangements and finances.
Maintains confidentiality of all player accounts.
Maintains security and confidentiality of files, records, and lists.
Other cash‑handling job functions as requested.
Assists team members with daily count‑in and count‑out procedures.
Trains new cashiers and supports cross‑training of fellow team members on additional banks to gain knowledge and help provide others with opportunity for advancement.
Assists with additional projects per management discretion.
Participates in all mandatory meetings and pre‑shift BUZZ sessions.
Performs other duties as assigned.
Qualifications
Must be able to get along with co‑workers and work as a team.
Ability to read, write, speak, and understand English.
Must be able to respond to visual and aural cues.
Must present a well‑groomed, professional appearance.
Meets the attendance guidelines of the job and complies with all state, federal, and regulatory policies and procedures.
Must be able to work a varied schedule including holidays, nights, and weekends as needed.
Must be able to work a reasonable amount of overtime when required.
Guest Interaction Policy All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. The EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate a friendly verbal greeting within 5 feet; keep your head up, look around (“head on a swivel”); look for opportunities to greet guests and others; and remember that when you are on the floor, you are “on stage.”
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