Cognizant
Service Desk Analyst: ITIL, ServiceNow & Cloud Access
Cognizant, Olympia, Washington, United States, 98502
A leading technology firm is seeking a Service Desk Support Analyst to provide first-level technical support for enterprise IT environments. The role involves managing incidents, requests, and changes using ITIL practices. Candidates must have a bachelor's degree in Computer Science or related fields and strong troubleshooting skills in Windows OS and Microsoft 365. This role provides an opportunity to develop analytical and customer service skills in a supportive environment with relocation to Mesa, AZ expected.
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