Logo
CME Federal Credit Union

Member Service Representative (MSR)

CME Federal Credit Union, Westerville, Ohio, United States, 43082

Save Job

Join to apply for the

Member Service Representative (MSR)

role at

CME Federal Credit Union .

Job Description At CME, we believe in Banking That Has Your Back.

As an employer ranked among the Best Employers in Ohio and recipient of several Top Workplace awards, we provide strong support for our associates.

Below are some benefits our associates receive:

4 weeks of paid time off each year

11 paid holidays each year

401(k) match of up to 6%

A strong health and wellness program with health and financial rewards

Annual mental health day

Strong work/life balance

Pet bereavement leave

And so much more!

CME Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Requirements We are currently looking for a full‑time Member Service Representative (MSR) to be a financial hero to our members.

Key responsibilities include:

Provide outstanding service

Build strong relationships with members and co‑workers

Assist members with new and existing memberships, deposit accounts, and account maintenance

Uncover and suggest financial services to meet members’ needs

Take initiative and find solutions

Assist members on the teller line as needed and accurately perform member requests

To complete this mission, the ideal candidate is friendly, approachable, and empathetic with strong listening skills; an internally motivated problem solver passionate about helping people; accurate, detail‑oriented, adaptable, and flexible.

Minimum qualifications are: high school diploma or equivalent, and at least 1 year of consistent service, sales, and/or cash‑handling experience.

Financial institution experience is preferred.

Seniority Level Entry level

Employment Type Full‑time

Job Function Other (Banking)

Referrals increase your chances of interviewing at CME Federal Credit Union by 2x.

Do you have what it takes to be a financial hero? If so, click the Apply button!

#J-18808-Ljbffr