UNIVERSITY OF ARIZONA
Academic Records Coordinator-Student Services (UPDATED)
UNIVERSITY OF ARIZONA, Tucson, Arizona, United States, 85718
Academic Records Coordinator-Student Services (UPDATED)
Posting Number:
req24858
Department:
Office of the Registrar
Department Website Link: https://registrar.arizona.edu/
Location:
Main Campus
Address: Tucson, AZ USA
Position Highlights: Please note: Information about the department has been added to the Position Highlights field, second paragraph. The Academic Records Coordinator will contribute as a member of the Student Services team within Registration, Residency, & Transcripts. The Academic Records Coordinator will process general petitions, tuition appeals, and other escalated cases and petitions related to enrollment and withdrawals from the University. The Office of the Registrar is responsible for the accuracy and integrity of the academic record. Serving all students, faculty, academic units, and student support functions; the Office is charged with the implementation of academic and student policies and their alignment to state and federal regulations and accreditation standards. The Office strives to be a leader and thought partner in creating efficient processes that are designed in a way that supports student success and service excellence.
Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!
The University of Arizona has been recognized for our innovative work‑life programs. For more information about working at the University of Arizona and relocations services, please click here.
Duties & Responsibilities Duties and Responsibilities:
Monitor and manage the petition and appeal trellis queue to ensure all incoming cases for both general petitions and tuition appeals are responded to accurately
Maintain high level of competency of University Policies to ensure all petitions are submitted to the appropriate committee
Serve as the main point of contact for campus partners and students for all incoming questions related to general petitions and tuition appeals
Evaluate student records and enrollment requests for exception and adherence to University Policy and other related academic scenarios
Identify petitions and appeals that are not appropriate for committee and triage to Associate Registrar for review
Apply academic record updates for all general petition and tuition appeal decisions. Record updates may include retroactive enrollment updates and the application of tuition refunds
Document academic record updates on the academic record and communicate committee decisions with students
Assist with academic record updates for other escalated enrollment transactions such as complete withdrawals
Facilitate and participate in regular petition committee meetings
Plan and organize petition and appeals committee annual training and ensure proper representation on each committee from campus partners and faculty
Knowledge, Skills and Abilities
Excellent communication and writing skills
Ability to work well in teams and groups
Ability to work with minimal supervision
Ability to be adaptable
Knowledge with Microsoft Windows and Office Software
Minimum Qualifications
Bachelor's degree or equivalent advanced learning attained through professional level experience required.
Minimum of 3 years of relevant work experience is required.
Preferred Qualifications
FLSA: Exempt
Full Time/Part Time: Full Time
Number of Hours Worked per Week: 40
Job FTE: 1.0
Work Calendar: Fiscal
Job Category: Student Services
Benefits Eligible: Yes - Full Benefits
Rate of Pay: $47,356 - $59,195
Compensation Type: salary at 1.0 full-time equivalency (FTE)
Grade: 6
Career Stream and Level: PC2
Job Family: Registration & Records
Job Function: Student Services
Type of criminal background check required: Name-based criminal background check (non-security sensitive)
Number of Vacancies: 1
Contact Information for Candidates: Kris Peabody, kpeabody@arizona.edu
Open Date: 1/7/2026
Open Until Filled: Yes
Documents Needed to Apply: Resume and Cover Letter
Notice of Availability of the Annual Security and Fire Safety Report: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University’s campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures. Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.
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req24858
Department:
Office of the Registrar
Department Website Link: https://registrar.arizona.edu/
Location:
Main Campus
Address: Tucson, AZ USA
Position Highlights: Please note: Information about the department has been added to the Position Highlights field, second paragraph. The Academic Records Coordinator will contribute as a member of the Student Services team within Registration, Residency, & Transcripts. The Academic Records Coordinator will process general petitions, tuition appeals, and other escalated cases and petitions related to enrollment and withdrawals from the University. The Office of the Registrar is responsible for the accuracy and integrity of the academic record. Serving all students, faculty, academic units, and student support functions; the Office is charged with the implementation of academic and student policies and their alignment to state and federal regulations and accreditation standards. The Office strives to be a leader and thought partner in creating efficient processes that are designed in a way that supports student success and service excellence.
Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!
The University of Arizona has been recognized for our innovative work‑life programs. For more information about working at the University of Arizona and relocations services, please click here.
Duties & Responsibilities Duties and Responsibilities:
Monitor and manage the petition and appeal trellis queue to ensure all incoming cases for both general petitions and tuition appeals are responded to accurately
Maintain high level of competency of University Policies to ensure all petitions are submitted to the appropriate committee
Serve as the main point of contact for campus partners and students for all incoming questions related to general petitions and tuition appeals
Evaluate student records and enrollment requests for exception and adherence to University Policy and other related academic scenarios
Identify petitions and appeals that are not appropriate for committee and triage to Associate Registrar for review
Apply academic record updates for all general petition and tuition appeal decisions. Record updates may include retroactive enrollment updates and the application of tuition refunds
Document academic record updates on the academic record and communicate committee decisions with students
Assist with academic record updates for other escalated enrollment transactions such as complete withdrawals
Facilitate and participate in regular petition committee meetings
Plan and organize petition and appeals committee annual training and ensure proper representation on each committee from campus partners and faculty
Knowledge, Skills and Abilities
Excellent communication and writing skills
Ability to work well in teams and groups
Ability to work with minimal supervision
Ability to be adaptable
Knowledge with Microsoft Windows and Office Software
Minimum Qualifications
Bachelor's degree or equivalent advanced learning attained through professional level experience required.
Minimum of 3 years of relevant work experience is required.
Preferred Qualifications
FLSA: Exempt
Full Time/Part Time: Full Time
Number of Hours Worked per Week: 40
Job FTE: 1.0
Work Calendar: Fiscal
Job Category: Student Services
Benefits Eligible: Yes - Full Benefits
Rate of Pay: $47,356 - $59,195
Compensation Type: salary at 1.0 full-time equivalency (FTE)
Grade: 6
Career Stream and Level: PC2
Job Family: Registration & Records
Job Function: Student Services
Type of criminal background check required: Name-based criminal background check (non-security sensitive)
Number of Vacancies: 1
Contact Information for Candidates: Kris Peabody, kpeabody@arizona.edu
Open Date: 1/7/2026
Open Until Filled: Yes
Documents Needed to Apply: Resume and Cover Letter
Notice of Availability of the Annual Security and Fire Safety Report: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University’s campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures. Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.
#J-18808-Ljbffr