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TaskUs

Financial Customer Service Representative

TaskUs, Austin, Texas, us, 78716

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Financial Customer Service Representative

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TaskUs

About TaskUs : TaskUs is a provider of outsourced digital services and next‑generation customer experience to fast‑growing technology companies, serving clients in e‑commerce, gaming, streaming, fintech, and healthtech.

What to expect : In an inbound call center setting, you will create exceptional member service experiences by maintaining a professional demeanor, troubleshooting, and ensuring quick and accurate resolutions for members and prospective members regarding their financial well‑being.

Minimum Qualifications

High School Diploma or equivalent mix of education and experience.

Previous customer service experience.

Six months as Member Care Representative 1 or previous Digital Services experience.

Technical support or troubleshooting online and mobile banking issues preferred.

Call Center or Banking experience a plus.

Work Location / Schedule / Travel

This position is fully remote and equipment is provided.

Hours of operation are 8 am‑8 pm 7 days a week, with 2 consecutive days off.

No travel is required except for equipment pickup at a nearest TaskUs site.

EEO & DEI Statement TaskUs is an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. Inclusive and equitable practices are the responsibility of a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

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