Lead Contact Center Manager: Elevate Member Experience

A local electric cooperative is seeking a Contact Center Manager to lead the contact center operations. Responsibilities include managing staff, resolving member inquiries, and driving performance metrics. The ideal candidate will have a solid background in customer service with at least five years of experience in a contact center environment, with a focus on leadership and operational efficiency. This role requires strong organizational skills and a commitment to service excellence. #J-18808-Ljbffr