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Abercrombie & Fitch Co.

Hollister - Key Lead, Fox River

Abercrombie & Fitch Co., Appleton, Wisconsin, United States, 54914

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Key Lead, Fox River (Abercrombie & Fitch Co.) We are hiring a Key Lead for the Hollister brand at our Fox River location. The role is integral to delivering a high-quality in‑store customer experience and driving sales performance.

Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. It operates a family of brands – Abercrombie & Fitch, YPB, Abercrombie Kids, Hollister, and Gilly Hicks – and offers over 750 stores globally along with e‑commerce sites. The company emphasizes purpose, people, and quality.

Job Description The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. Acting as the Floor Supervisor, the Key Lead provides guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. The role is part of the store leadership team and drives store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

Open and Closing Routines

Product Knowledge & Brand Awareness

Business Understanding

Proactive Thinking

Attention to Detail

Register/Point of Sales use

Asset Protection

Visual Displays

System Skills

Work Schedule

Schedule will vary weekly but should expect to work at least 12-16 hours per week.

Required availability on Saturdays and Sundays as well as certain holidays.

During peak timeframes, hours will increase to support the needs of the business.

Qualifications

Education: High School Diploma or G.E.D. equivalent preferred.

Retail Experience: At least 1 year of retail experience is preferred.

Supervisor/Managerial Experience: No supervisory or management experience required.

Customer Focus

Communication

Interpersonal Interaction

Fashion Trend Knowledge

Outgoing

Assertiveness

Adaptability/Flexibility & Stress Tolerance

Poise & Ambition

Multi‑Tasking

Applied Learning

Work Ethic

Omni Channel Services

Benefits

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a Brand Affiliate

Training and Development

A Global Team of People Who’ll Celebrate You for Being YOU

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Abercrombie & Fitch Co. is an Equal Opportunity employer

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