Medical Receptionist Job at MASC Medical in Riverside

Medical Receptionist

Location: Remote in Riverside, California

Employment Type: Full-Time, Monday - Friday

About the Role

The Medical Receptionist is the first point of contact for patients and visitors, responsible for managing a high volume of calls, scheduling, and administrative tasks. This role ensures the smooth flow of the clinic and provides excellent customer service to support patient care.

Compensation & Benefits

• Wage: $16.90 to $22 per hour
  

• Paid Time Away: 3 weeks (2 weeks + 6-7 federal holidays)
  

• Benefits: Medical, Dental, and Vision
  

• 401K Plan
  

Responsibilities

• Manages high volume incoming and outgoing phone calls efficiently and professionally.
  

• Schedules and confirms patient appointments, handling reschedules and cancellations.
  

• Maintains patient records and protects patient confidentiality (HIPAA compliance).
  

• Greets and directs patients and visitors in a friendly and professional manner.
  

• Performs general administrative duties 
  

Qualifications

• High School Diploma or equivalent (Required), Associates (Preferred)
  

• 1+ years of experience in a medical office or high-volume customer service setting (required)
  

• Proficiency with medical scheduling software and electronic health records (EHR).
  

• Bilingual candidates preferred