Sr. Manager HR Process Optimization

Job description Sr. Manager, HR Process Optimization – Shape the Future of HR at DHL eCommerce! Location: Weston, FL (Hybrid) Travel: Less than 10% At DHL eCommerce, our people are at the heart of everything we do. We’re proud to be Certified as a Great Place to Work and recognized as a Top Employer, because we believe success starts with a positive, collaborative, and supportive environment. We’re looking for a Sr. Manager, HR Process Optimization to lead initiatives that transform the employee and manager experience throughout the entire lifecycle. If you’re passionate about driving efficiency, implementing best practices, and influencing change, this is your opportunity to make a lasting impact with the world’s #1 logistics company. What You’ll Do Serve as a trusted advisor within the HR Leadership Team (HRLT), identifying areas for improvement and proposing innovative solutions. Design and implement strategies to optimize HR processes, ensuring alignment with business objectives. Lead process improvement projects from start to finish, including planning, execution, and evaluation. Drive change management initiatives for successful adoption of new processes and systems. Analyze HR data and provide insights to support better decision-making. Coordinate and lead HRLT meetings, workshops, and strategic initiatives. Review the employee lifecycle and propose improvements to enhance efficiency and experience. Oversee HRQS processes, Top Employer and Great Place to Work surveys, and recommend actionable improvements. Collaborate across departments to ensure HR initiatives are connected and aligned with organizational goals. What We’re Looking For Bachelor’s degree in Business Management, Engineering, HR Management, or related field (Master’s preferred). 8–10 years of experience in project management with a focus on process optimization. Proficiency in data analytics tools (Power BI). First Choice or Six Sigma certification preferred. Strong analytical, problem-solving, and critical thinking skills. Proven leadership experience with the ability to influence and drive change. Excellent communication and interpersonal skills. Ability to maintain confidentiality and work effectively under pressure. Why You’ll Love Working Here At DHL eCommerce, we don’t just offer jobs, we build careers. You’ll enjoy: Competitive Pay 401(k) with Company Match Comprehensive Medical, Dental, Vision coverage Tuition Reimbursement Generous Paid Time Off and Holidays Paid Parental Leave Employee Discounts & Assistance Programs Life Insurance, Disability Coverage, and more! Ready to lead HR transformation? Apply today and join a team that’s shaping the future of employee experience. Equal Opportunity Employer - Veterans/Disabilities