Employee Experience & Certified Learning Manager

Job description Employee Experience & Certified Learning Manager: Create a Culture People Love! Location: Weston, FL (Hybrid) Travel: Up to 25% At DHL eCommerce, our people are the heart of everything we do. We’re proud to be Certified as a Great Place to Work and recognized as a Top Employer, because we believe success starts with a positive, collaborative, and supportive environment. We’re looking for an Employee Experience & Certified Learning Manager to design strategies that elevate engagement, foster belonging, and create a workplace where everyone thrives. If you’re passionate about culture, learning, and driving meaningful change, this is your chance to make an impact with the world’s #1 logistics company. What You’ll Do Develop and execute employee experience strategies that reinforce DHL’s culture across offices, distribution centers, and remote teams. Lead the U.S. Employee Opinion Survey (EOS) and Great Place to Work (GPTW) certification process, including setup, reporting, communications, and follow-up action planning. Analyze employee feedback data to identify trends and create actionable plans that strengthen engagement and belonging. Manage the Certified Learning Program, including planning and delivering virtual and in-person training modules, overseeing Supervisory Academy cohorts, and ensuring high-quality learning experiences. Coordinate program logistics, enrollment, tracking, and reporting for global learning initiatives. Oversee budgeting and forecasting for Certified Learning programs. Partner with Talent Management and Employee Engagement teams to drive culture-focused campaigns and initiatives. Manage facilitator teams and remotely oversee operations of the Atlanta Learning Center for training delivery. What We’re Looking For Bachelor’s degree in HR, Business, Psychology, or related field. 5–7 years of experience in HR, Employee Engagement, or Organizational Development. 2–3 years of leadership experience. Strong project and program management skills with the ability to lead cross-functional initiatives. Excellent communication, facilitation, and interpersonal skills. Advanced proficiency in Microsoft PowerPoint, Excel, and Word. Strong analytical skills with experience interpreting survey data. Ability to work independently in a fast-paced environment with a proactive, solutions-oriented mindset. Passion for creating a positive, inclusive, and engaging employee experience. Why You’ll Love Working Here At DHL eCommerce, we don’t just offer jobs, we build careers. You’ll enjoy: Competitive Pay 401(k) with Company Match Comprehensive Medical, Dental, Vision coverage Tuition Reimbursement Generous Paid Time Off and Holidays Paid Parental Leave Employee Discounts & Assistance Programs Life Insurance, Disability Coverage, and more! Ready to create a workplace where people love to work? Apply today and join a team that’s shaping the future of employee engagement and learning. Equal Opportunity Employer - Veterans/Disabilities