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Cycles Consulting, Inc.

AT&T Customer Experience Representative

Cycles Consulting, Inc., San Diego, California, United States

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Job Summary

In a world of automated bots,

Cycles Consulting

believes in the power of a real conversation. We are looking for an

AT&T Customer Experience Representative

who views every interaction as an opportunity to help someone live a more connected life.

This is a

commission-based

opportunity where your success is measured by the trust you build and the solutions you provide. You will be the bridge between cutting-edge Fiber technology and the families who need it most. Join us to start a career centered on connection and make humanizing tech your mission!

AT&T Customer Experience Representative Core Duties

Meet with customers in person to listen to their unique connectivity needs. Present AT&T Fiber solutions that genuinely improve the user's daily life. Guide customers through the sales process with transparency and empathy. Resolve communication barriers by simplifying complex technical jargon. Foster long-term brand loyalty through authentic, person-to-person rapport. Collaborate with the outreach team to identify underserved local areas. Participate in workshops focused on active listening and emotional intelligence. Act as a dedicated advocate for the customer throughout the install process.