Bilingual Receptionist

Client: Fortune 500 Title: Bilingual Receptionist Location: Tewksbury, MA Duration: 12 Months (Extension Possible) Schedule: Mon – Fri; 08:45 AM – 05:00 PM EST Pay Rate: $19.10/hr on W2 Responsibilities: Greet and assist members visiting the office in accordance with established procedures. File material in accordance with a prescribed classification system. Answer telephone calls, provide routine information concerning agency services and redirects calls as needed in accordance with established procedures. Prepare standardized forms according to established procedures. Receive, open, date stamp, investigate, assign and distribute incoming mail, messages, packages, etc. to appropriate individuals. Scan prepared documents into the Captiva system and index documents by envelope category, document category and document type. Retrieve and distribute records from files or boxes such as correspondence, applications, verifications, etc. Search and recover information from computer terminals in order to respond to inquiries or requests. Post information on such items as logs, spreadsheets, records or computer systems according to established procedures. Operate and provide instruction on the usage of standard office equipment such as copy machines, postage machines, fax machines, computers (such as PCs and Printers), telephones, mail openers, TTY equipment. Review forms, applications, documents, correspondence for accuracy and completeness. Provide information concerning such topics as meetings, schedules, appointments, cancellations, etc. to appropriate individuals either orally or in writing. Qualifications: Must have 3 years of full-time, or equivalent part-time, experience in office work. Must be able to speak fluently in English and Spanish.