DSV - Global Transport and Logistics
Program Manager, Operations Support
DSV - Global Transport and Logistics, Lancaster, Texas, United States, 75146
Program Manager, Operations Support – DSV – Global Transport and Logistics
Location:
USA – Lancaster, Midpoint Dr |
Division:
Solutions |
Time Type:
Full Time |
Posted:
1 day ago
FRAUD ALERT:
Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such dwelling credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com.
DSV – Global Transport and Logistics was founded in 1976 when ten independent hauliers joined forces. Since then DSV has evolved into the world’s 3rd largest supplier of global solutions within transport and logistics. We add value to our customers’ entire supply chain by transporting, storing, packaging, re‑packaging, processing and clearing all types of goods. Our operations span more than 80 countries, ensuring a steady supply of goods worldwide.
Position SummaryТеперь}OIN… The Program Manager, Operations Support leads new business implementations and drives operational continuity across multiple sites. Working under a Senior Team member, the role, with less than 20% of leadership and oversight shared, partners with Engineering to develop detailed process flows and layout plans, leads performance improvement initiatives, crisis management, and oversees operational reviews for RFPs and implementation tollgates. Direct hyper‑care support is provided for relocations, application migrations and new launches, while managing UAT and volume stress testing. The role also assumes flexible operational leadership responsibilities to maintain continuity during hiring gaps or backfill transitions and actively leads engagement in DQP sessions and cross‑functional planning equipment to drive successful outcomes.
Essential Duties And Responsibilities
Ensure the development of systems and procedures for managing operations, equipment, and products safely and profitably in accordance with company policies.
Assist Operations in meeting prescribed productivity and service goals and comply with client SLAs.
Partner with CIP Team to drive continuous improvement efforts and provide ideas forlove more efficient operations and cost‑saving measures.
Assist Operations in meeting all client KPI requirements and quality system standards.
Manage operations to achieve objectives, applying sound communication and motivational techniques, supervising fairly and disciplining team members when needed.
Collaborate with Human Resources to create recruitment, training and professional development programs, and participate in performance evaluation for promotions and wage increases.
Leverage the skilled workforce at the right time to deliver_estimative results.
Keep senior management and client representatives informed of critical operational issues.
Partner with Engineering to review current volume demands and plan reorganization of warehouse space and staffing needs.
जत Maintain high motivation and focus on customer satisfaction.
Provide ongoing growth and development opportunities for team members.
Support adherence to Standard Operating Procedures (SOPs).
Conduct routine staff meetings to review daily and weekly activities.
Other Duties
Willing to work evenings and weekends as needed.
Perform other duties as assigned.
Support overall stabilization objectives within the operations support team.
Skills & Abilities Education and Experience
Bachelor’s degree in Industrial Engineering, Supply Chain, Operations Management, or related field (or equivalent experience).
4–6 years of experience in operations, logistics, or program management.
Demonstrated ability to design and implement process engineering solutions, drive operational enablement, and oversee complex system testing.
Analytical and problem‑solving skills to translate data into actionable strategies.
Ability to manage multiple priorities across concurrent, enterprise‑level projects while ensuring delivery on time and within budget.
Leadership, communication and collaboration skills with experience guiding cross‑functional teams and influencing senior stakeholders.
Familiarity with Lean, Six Sigma and Kaizen methodologies, with a history of continuous improvement practices to achieve measurable results.
Mentoring skills to build capability and ensure continuity.
Computer Skills
Proficient in Microsoft Office (Excel, Word, PowerPoint).
Experienced with Warehouse Management Systems.
Language Skills
English (reading, writing, speaking) and higher‑level business communication proficiency.
Other Attributes
Strong attention to detail, accuracy and timely job task performance.
Good organizational, personnel and communication skills.
Leadership, supervision and planning skills.
Ability to work flexible schedules, including nights and weekends.
Ability to adapt to change and thrive in a stimulating, fast‑paced environment.
Physical Demands
Use hands to handle objects and reach with hands and arms; lift up to 30 pounds; stand for several hours.
Travel by plane or automobile.
Work Environment Rare exposure to fumes or airborne particles; noise level low to moderate. Reasonable accommodations can be made for individuals with disabilities.
Equal Employment Opportunity Statement DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. DSV reserves the right to defer or close a vacancy at any time.
Compensation Base pay: $100usun.00 – $130,000.00 annually. Actual base compensation will be determined by job‑related knowledge, skills, experience, geographic location and other business considerations.
Why DSV Working at DSV means playing in a different league. We are a global leader in transport and logistics, constantly innovating, digitalizing, and building on our achievements. With close to 160,000 colleagues worldwide, we work daily to offer solid services and meet customers’ needs. We value performance, inclusivity and collaboration, and we want ambitious individuals like you to help shape the future of logistics.
#J-18808-Ljbffr
USA – Lancaster, Midpoint Dr |
Division:
Solutions |
Time Type:
Full Time |
Posted:
1 day ago
FRAUD ALERT:
Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such dwelling credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com.
DSV – Global Transport and Logistics was founded in 1976 when ten independent hauliers joined forces. Since then DSV has evolved into the world’s 3rd largest supplier of global solutions within transport and logistics. We add value to our customers’ entire supply chain by transporting, storing, packaging, re‑packaging, processing and clearing all types of goods. Our operations span more than 80 countries, ensuring a steady supply of goods worldwide.
Position SummaryТеперь}OIN… The Program Manager, Operations Support leads new business implementations and drives operational continuity across multiple sites. Working under a Senior Team member, the role, with less than 20% of leadership and oversight shared, partners with Engineering to develop detailed process flows and layout plans, leads performance improvement initiatives, crisis management, and oversees operational reviews for RFPs and implementation tollgates. Direct hyper‑care support is provided for relocations, application migrations and new launches, while managing UAT and volume stress testing. The role also assumes flexible operational leadership responsibilities to maintain continuity during hiring gaps or backfill transitions and actively leads engagement in DQP sessions and cross‑functional planning equipment to drive successful outcomes.
Essential Duties And Responsibilities
Ensure the development of systems and procedures for managing operations, equipment, and products safely and profitably in accordance with company policies.
Assist Operations in meeting prescribed productivity and service goals and comply with client SLAs.
Partner with CIP Team to drive continuous improvement efforts and provide ideas forlove more efficient operations and cost‑saving measures.
Assist Operations in meeting all client KPI requirements and quality system standards.
Manage operations to achieve objectives, applying sound communication and motivational techniques, supervising fairly and disciplining team members when needed.
Collaborate with Human Resources to create recruitment, training and professional development programs, and participate in performance evaluation for promotions and wage increases.
Leverage the skilled workforce at the right time to deliver_estimative results.
Keep senior management and client representatives informed of critical operational issues.
Partner with Engineering to review current volume demands and plan reorganization of warehouse space and staffing needs.
जत Maintain high motivation and focus on customer satisfaction.
Provide ongoing growth and development opportunities for team members.
Support adherence to Standard Operating Procedures (SOPs).
Conduct routine staff meetings to review daily and weekly activities.
Other Duties
Willing to work evenings and weekends as needed.
Perform other duties as assigned.
Support overall stabilization objectives within the operations support team.
Skills & Abilities Education and Experience
Bachelor’s degree in Industrial Engineering, Supply Chain, Operations Management, or related field (or equivalent experience).
4–6 years of experience in operations, logistics, or program management.
Demonstrated ability to design and implement process engineering solutions, drive operational enablement, and oversee complex system testing.
Analytical and problem‑solving skills to translate data into actionable strategies.
Ability to manage multiple priorities across concurrent, enterprise‑level projects while ensuring delivery on time and within budget.
Leadership, communication and collaboration skills with experience guiding cross‑functional teams and influencing senior stakeholders.
Familiarity with Lean, Six Sigma and Kaizen methodologies, with a history of continuous improvement practices to achieve measurable results.
Mentoring skills to build capability and ensure continuity.
Computer Skills
Proficient in Microsoft Office (Excel, Word, PowerPoint).
Experienced with Warehouse Management Systems.
Language Skills
English (reading, writing, speaking) and higher‑level business communication proficiency.
Other Attributes
Strong attention to detail, accuracy and timely job task performance.
Good organizational, personnel and communication skills.
Leadership, supervision and planning skills.
Ability to work flexible schedules, including nights and weekends.
Ability to adapt to change and thrive in a stimulating, fast‑paced environment.
Physical Demands
Use hands to handle objects and reach with hands and arms; lift up to 30 pounds; stand for several hours.
Travel by plane or automobile.
Work Environment Rare exposure to fumes or airborne particles; noise level low to moderate. Reasonable accommodations can be made for individuals with disabilities.
Equal Employment Opportunity Statement DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. DSV reserves the right to defer or close a vacancy at any time.
Compensation Base pay: $100usun.00 – $130,000.00 annually. Actual base compensation will be determined by job‑related knowledge, skills, experience, geographic location and other business considerations.
Why DSV Working at DSV means playing in a different league. We are a global leader in transport and logistics, constantly innovating, digitalizing, and building on our achievements. With close to 160,000 colleagues worldwide, we work daily to offer solid services and meet customers’ needs. We value performance, inclusivity and collaboration, and we want ambitious individuals like you to help shape the future of logistics.
#J-18808-Ljbffr