Patient Service Specialist - Medical Front Office

Patient Service Specialist - Medical Front Office Baylor Scott & White Institute for Rehabilitation Location:

Austin, TX (Steiner Ranch) Hours:

Monday 7a–5p, Wednesday 1p–5p, Thursday 9a–6p Employment type:

Part‑time – 20 hrs/week Salary:

$18–$25 per hour (based on experience)

Seeking an organized, adaptable individual who can provide outstanding customer service both independently and with team members. Candidates will be required to travel to other locations as needed. The role involves processing referrals, scheduling patients, completing the intake process, performing data entry, verifying insurance, obtaining authorizations, reviewing benefits with patients, collecting co‑pays, preparing billing and closing reports, and other related tasks.

Responsibilities

Greets patients

Answers phones

Patient intake and data entry

Insurance verification and pre‑authorization

Schedules patient appointments

Operates the front office of outpatient centers

Supports therapists and therapy assistants

Daily cash balancing and weekly banking deposits

Qualifications

High school diploma or GED required

Entry‑level position (no prior experience required)

Preferred Experience

Customer service experience

Knowledge of insurance verification

Healthcare, medical, or dental office administration

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

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