AJC Group
About AJC Logistics
AJC Logistics LLC surgery.
A diversified logistics service provider specializing in Truck Brokerage, Ocean & Air Freight Management Services, Third Party Logistics, International Freight Forwarding, and Customs House Brokerage for importers and exporters in the United States, Puerto Rico, and the Caribbean.
Our core competency is managing the transport of merchandise worldwide with superior customer service supported by integrated management systems.
Position Summary We areիտի an energetic problem solver with import/export and ocean freight experience to join our operations team in San Juan.
The FORM ac log is responsible for important logistics and customer service tasks and will be the primary point of contact for multiple accounts for our Eagle Logistics Systems division.
presents Your Day-to-Day
Provide exceptional customer service while building relationships with new and existing customers.
Manage all inquiries and requests within a timely manner.
Administer and create files with all booking necessary information (Purchase Order, Booking, Container Size, Temperature, Sail Date, etc).
Organize booking requests with steamship lines through different means of communication.
Manage and maintain all inventory onsite by planning, verifying appointments, and providing visibility to the customer.
Send customer a daily on‑hand inventory report and appointment schedule.
Ensure customer is up to date on all product discrepancies received (damage, shortage, and overage).
Prepare all loading plans based on customer’s instructions and approved weight and/or cube.
Provide solutions and recommendations on loading customer freight.
Supply manifest with final loading information to customer.
Submit bill of ladings to steamship line according to commodity.
Confirm sailings and update the system with accurate information. Notify the customer if sailing dates are different than originally planned.
Facilitate service failure investigation/complaint and ensure corrective and preventive actions are in place.
Assist all claim processes within a timely manner.
Tools for Success mout lone Essential Traits & Skills
Strong attention to detail to accomplish tasks thoroughly and accurately.
Effective customer service skill set.
Ability to independently plan, organize and prioritise effectively.
Must be able to meet deadlines easily.
Clear verbal and written communication skills.
Education & Experience
Bachelor’s Degree or equivalent experience required.
2 to 5 years of previous logistics, ocean freight, or customer service experience.
Language
Candidates must be able to speak, read, and write in English fluently.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Information Technology
Industries
Food and Beverage Services
#J-18808-Ljbffr
A diversified logistics service provider specializing in Truck Brokerage, Ocean & Air Freight Management Services, Third Party Logistics, International Freight Forwarding, and Customs House Brokerage for importers and exporters in the United States, Puerto Rico, and the Caribbean.
Our core competency is managing the transport of merchandise worldwide with superior customer service supported by integrated management systems.
Position Summary We areիտի an energetic problem solver with import/export and ocean freight experience to join our operations team in San Juan.
The FORM ac log is responsible for important logistics and customer service tasks and will be the primary point of contact for multiple accounts for our Eagle Logistics Systems division.
presents Your Day-to-Day
Provide exceptional customer service while building relationships with new and existing customers.
Manage all inquiries and requests within a timely manner.
Administer and create files with all booking necessary information (Purchase Order, Booking, Container Size, Temperature, Sail Date, etc).
Organize booking requests with steamship lines through different means of communication.
Manage and maintain all inventory onsite by planning, verifying appointments, and providing visibility to the customer.
Send customer a daily on‑hand inventory report and appointment schedule.
Ensure customer is up to date on all product discrepancies received (damage, shortage, and overage).
Prepare all loading plans based on customer’s instructions and approved weight and/or cube.
Provide solutions and recommendations on loading customer freight.
Supply manifest with final loading information to customer.
Submit bill of ladings to steamship line according to commodity.
Confirm sailings and update the system with accurate information. Notify the customer if sailing dates are different than originally planned.
Facilitate service failure investigation/complaint and ensure corrective and preventive actions are in place.
Assist all claim processes within a timely manner.
Tools for Success mout lone Essential Traits & Skills
Strong attention to detail to accomplish tasks thoroughly and accurately.
Effective customer service skill set.
Ability to independently plan, organize and prioritise effectively.
Must be able to meet deadlines easily.
Clear verbal and written communication skills.
Education & Experience
Bachelor’s Degree or equivalent experience required.
2 to 5 years of previous logistics, ocean freight, or customer service experience.
Language
Candidates must be able to speak, read, and write in English fluently.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Information Technology
Industries
Food and Beverage Services
#J-18808-Ljbffr