Home2 Suites - Riverview
We are seeking a dedicated and detail-oriented Night Auditor to serve as the first point of contact for guests and ensure a seamless overnight guest experience. This role involves multitasking across various aspects of a guest’s stay, from check-ins and reservations to balancing financial reports, while upholding our property’s vision, mission, and core values. This position is ideal for individuals who enjoy working overnight and thrive in a guest-focused environment. If you’re ready to contribute to a welcoming and professional atmosphere, we’d love to hear from you!
Responsibilities
Prepare and distribute end-of-day reports, ensuring accurate accounting records.
Address guest inquiries about hotel services, amenities, and local attractions.
Handle reservations via phone, email, or in person, including individual and group bookings.
Welcome and assist guests with check-ins, check-outs, and room assignments, ensuring a positive first impression.
Respond to and resolve guest concerns promptly by working with the appropriate departments.
Qualifications
Hospitality experience preferred but not required—applicants at all experience levels are welcome.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong customer service skills with a guest-focused approach.
Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
Physical ability to stand, walk, and lift up to 25 pounds as needed.
Compensation $15 - $17 hourly
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Responsibilities
Prepare and distribute end-of-day reports, ensuring accurate accounting records.
Address guest inquiries about hotel services, amenities, and local attractions.
Handle reservations via phone, email, or in person, including individual and group bookings.
Welcome and assist guests with check-ins, check-outs, and room assignments, ensuring a positive first impression.
Respond to and resolve guest concerns promptly by working with the appropriate departments.
Qualifications
Hospitality experience preferred but not required—applicants at all experience levels are welcome.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong customer service skills with a guest-focused approach.
Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
Physical ability to stand, walk, and lift up to 25 pounds as needed.
Compensation $15 - $17 hourly
#J-18808-Ljbffr