Maricopa Community College district
Student Services Specialist (Recruitment)
Maricopa Community College district, Phoenix, Arizona, United States, 85003
Student Services Specialist (Recruitment)
Job ID: 322265
Location: Phoenix College
Full/Part Time: Full Time
Regular/Temporary: Regular
Hiring Salary Range: $19.17 - $23.99 hourly, DOE
Grade: 109
Work Schedule: Monday - Friday, 8:00am - 5:00pm; some evenings and weekends may be required
Summer Hours: Monday - Thursday, 7:00am - 6:00pm
Work Calendar: 12 Months
Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators live out our vision—creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom.
We don't just support our community—we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year.
Campus Statement Situated in central Phoenix, Arizona, Phoenix College (PC) welcomed its inaugural class of students on September 13, 1920. A comprehensive community college with over 17,000 students and more than 150 degree and certificate programs, including two bachelor's degrees, Phoenix College embraces a student-centered approach to ensure quality teaching and learning. PC is a designated Hispanic Serving Institution and is nationally recognized with the Seal of Excelencia. In 2025, PC was named one of the top 16 community colleges in the nation as a Most Promising Place to Work by the National Institute for Staff and Organizational Development (NISOD).
Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being.
Nationwide Medical, Dental, and Vision Coverage
Paid Time Off: Vacation, Sick Leave, and Personal Time
20 Paid Observed Holidays
Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
Arizona State Retirement System Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
Tuition Reimbursement for employees and dependents
Annual Professional Development Funding
Flexible Work Schedules
District-Wide Wellness Program with Workshops and Webinars
Monthly Health & Wellness Calendar and Newsletter
Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs
Employee Assistance Program (EAP)
Sight-On-Site Eye Care Services
Mobile On-Site Mammography Screenings
Pre-Retirement Planning Events
Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)
Job Summary As a Student Services Specialist in Recruitment, you own the beginning stages of student success and take on tasks of outreach and enrollment growth for our college campus. You will plan, coordinate and implement programs focused on recruitment of prospective students and retention of continuing students; assist with recruitment, admissions, campus tours, placement testing, and registrations. You meet and correspond with students in person, via phone and email and develop and maintain cooperative relationships with K‑12 institutions, Maricopa Community College District and community partners to advance the mission and goals of Phoenix College as they relate to admissions, enrollment and retention.
Applicants must be in good standing with all U.S. Department of Education Federal Student Aid programs and must be eligible to access the federal systems and websites necessary to perform the responsibilities of this role.
Essential Functions
60% – Plans, coordinates and implements programs and events focused on recruitment of prospective students and retention of continuing students; assists in all student services areas including recruitment, admissions, campus tours, new student orientation, placement testing, academic advisement, registration and retention; presents information to students in individual and group settings on and off-campus; meets and corresponds with students in person, via phone and email to assist students navigating through the admission and enrollment process; facilitates campus tours.
15% – Develops and maintains cooperative relationships with K‑12 institutions, Maricopa Community College District, college campus and community partners to advance the mission and goals of Phoenix College as they relate to admissions, enrollment and retention.
15% – Develops assessment methods, collects and analyzes data in order to determine program effectiveness; prepares reports.
10% – Assists in training and directing the work of staff, student workers, and temporary employees to meet program goals.
Minimum Qualifications Associate's Degree from a regionally accredited institution, and one (1) year full‑time of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.
OR An equivalent combination of the conferred degree and directly related full‑time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.
Desired Qualifications \ Bachelor's degree or higher from a regionally accredited institution.
Two or more years of customer service experience with the general public.
One year of experience using computer software applications such as MS Office Suite, Google Suite or similar software that includes word processing, spreadsheet software, database software, presentation software and basic desktop publishing software.
Experience developing and delivering group presentations to small and large groups.
Knowledge of the philosophy and principles of a Learning College.
One year of experience using customer relations management software or student information systems software.
Special Working Conditions
Must not be in default or owe an overpayment of federal financial aid funds
MCCCD does not sponsor individuals for any type of work visa
Possess a valid State of Arizona Class D driver's license; must meet minimum standards regarding driving
Travel to campus during interview/selection process will be at candidate's own expense
May require travel within MCCCD locations and within Maricopa County
Some evenings or weekends required
May require prolonged periods of viewing a computer screen
May be required to lift or carry up to 25 lbs
How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.
Additional materials will not be accepted after the job posting has closed.
Missing materials or incomplete employment history will not be considered.
Submit the following information:
Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
Indicate whether former or current employment is full‑time or part‑time.
Provide employment history in month/year format, including job title, job duties for each position held and name of employer.
Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
Apply on or before 1/25/2026 to be considered.
EEO, Title IX, & Clery Act Maricopa County Community College District will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status, age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972 states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."
Incidents of misconduct should be reported to the college Title IX Coordinator. The Clery Act requires disclosure of crime information; additional details are available through the district offices.
To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=322265&PostingSeq=1
#J-18808-Ljbffr
Location: Phoenix College
Full/Part Time: Full Time
Regular/Temporary: Regular
Hiring Salary Range: $19.17 - $23.99 hourly, DOE
Grade: 109
Work Schedule: Monday - Friday, 8:00am - 5:00pm; some evenings and weekends may be required
Summer Hours: Monday - Thursday, 7:00am - 6:00pm
Work Calendar: 12 Months
Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators live out our vision—creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom.
We don't just support our community—we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year.
Campus Statement Situated in central Phoenix, Arizona, Phoenix College (PC) welcomed its inaugural class of students on September 13, 1920. A comprehensive community college with over 17,000 students and more than 150 degree and certificate programs, including two bachelor's degrees, Phoenix College embraces a student-centered approach to ensure quality teaching and learning. PC is a designated Hispanic Serving Institution and is nationally recognized with the Seal of Excelencia. In 2025, PC was named one of the top 16 community colleges in the nation as a Most Promising Place to Work by the National Institute for Staff and Organizational Development (NISOD).
Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being.
Nationwide Medical, Dental, and Vision Coverage
Paid Time Off: Vacation, Sick Leave, and Personal Time
20 Paid Observed Holidays
Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
Arizona State Retirement System Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
Tuition Reimbursement for employees and dependents
Annual Professional Development Funding
Flexible Work Schedules
District-Wide Wellness Program with Workshops and Webinars
Monthly Health & Wellness Calendar and Newsletter
Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs
Employee Assistance Program (EAP)
Sight-On-Site Eye Care Services
Mobile On-Site Mammography Screenings
Pre-Retirement Planning Events
Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)
Job Summary As a Student Services Specialist in Recruitment, you own the beginning stages of student success and take on tasks of outreach and enrollment growth for our college campus. You will plan, coordinate and implement programs focused on recruitment of prospective students and retention of continuing students; assist with recruitment, admissions, campus tours, placement testing, and registrations. You meet and correspond with students in person, via phone and email and develop and maintain cooperative relationships with K‑12 institutions, Maricopa Community College District and community partners to advance the mission and goals of Phoenix College as they relate to admissions, enrollment and retention.
Applicants must be in good standing with all U.S. Department of Education Federal Student Aid programs and must be eligible to access the federal systems and websites necessary to perform the responsibilities of this role.
Essential Functions
60% – Plans, coordinates and implements programs and events focused on recruitment of prospective students and retention of continuing students; assists in all student services areas including recruitment, admissions, campus tours, new student orientation, placement testing, academic advisement, registration and retention; presents information to students in individual and group settings on and off-campus; meets and corresponds with students in person, via phone and email to assist students navigating through the admission and enrollment process; facilitates campus tours.
15% – Develops and maintains cooperative relationships with K‑12 institutions, Maricopa Community College District, college campus and community partners to advance the mission and goals of Phoenix College as they relate to admissions, enrollment and retention.
15% – Develops assessment methods, collects and analyzes data in order to determine program effectiveness; prepares reports.
10% – Assists in training and directing the work of staff, student workers, and temporary employees to meet program goals.
Minimum Qualifications Associate's Degree from a regionally accredited institution, and one (1) year full‑time of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.
OR An equivalent combination of the conferred degree and directly related full‑time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.
Desired Qualifications \ Bachelor's degree or higher from a regionally accredited institution.
Two or more years of customer service experience with the general public.
One year of experience using computer software applications such as MS Office Suite, Google Suite or similar software that includes word processing, spreadsheet software, database software, presentation software and basic desktop publishing software.
Experience developing and delivering group presentations to small and large groups.
Knowledge of the philosophy and principles of a Learning College.
One year of experience using customer relations management software or student information systems software.
Special Working Conditions
Must not be in default or owe an overpayment of federal financial aid funds
MCCCD does not sponsor individuals for any type of work visa
Possess a valid State of Arizona Class D driver's license; must meet minimum standards regarding driving
Travel to campus during interview/selection process will be at candidate's own expense
May require travel within MCCCD locations and within Maricopa County
Some evenings or weekends required
May require prolonged periods of viewing a computer screen
May be required to lift or carry up to 25 lbs
How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.
Additional materials will not be accepted after the job posting has closed.
Missing materials or incomplete employment history will not be considered.
Submit the following information:
Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
Indicate whether former or current employment is full‑time or part‑time.
Provide employment history in month/year format, including job title, job duties for each position held and name of employer.
Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
Apply on or before 1/25/2026 to be considered.
EEO, Title IX, & Clery Act Maricopa County Community College District will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status, age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972 states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."
Incidents of misconduct should be reported to the college Title IX Coordinator. The Clery Act requires disclosure of crime information; additional details are available through the district offices.
To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=322265&PostingSeq=1
#J-18808-Ljbffr