IT Support Tech II — Endpoints, Security & Onboarding

A leading financial services firm is seeking an IT Support Technician II in Bethesda, MD, to provide frontline and advanced technical support. Responsibilities include troubleshooting Windows and Microsoft 365 issues, managing support tickets, and assisting in user onboarding and offboarding. The ideal candidate will have a high school diploma with IT experience, strong customer service skills, and familiarity with Atera for ticket management. This full-time position comes with a competitive benefits package including a 401(k), medical coverage, and generous PTO. #J-18808-Ljbffr