The Lawton Standard Co.
Supply Chain & Customer Service Coordinator
The Lawton Standard Co., Menomonee Falls, Wisconsin, United States, 53051
Overview
RMG is seeking a detail-oriented and customer-focused
Supply Chain & Customer Service Coordinator
to support purchasing, logistics, inventory control, and customer communication. This hybrid role plays a key part in ensuring materials are sourced efficiently, orders are delivered on time, and customers receive clear, responsive support from order placement through delivery. This position is ideal for someone who enjoys balancing supply chain coordination with customer interaction in a fast-paced manufacturing or industrial environment.
Key Responsibilities Supply Chain & Purchasing
Source and purchase castings, machined parts, raw materials, and related products from approved suppliers
Negotiate pricing, lead times, and delivery terms with vendors
Prepare and issue purchase orders aligned with customer and project requirements
Monitor supplier performance and resolve delivery or quality issues
Shipping & Logistics
Coordinate domestic and international shipments with carriers and freight forwarders
Prepare and review shipping documents, including packing slips, bills of lading, and customs paperwork
Track shipments and provide status updates to internal teams and customers
Ensure on-time inbound and outbound deliveries
Inventory Management
Maintain accurate inventory records, stock levels, and reorder points
Perform cycle counts and investigate inventory discrepancies
Support forecasting and replenishment efforts
Collaborate with operations to improve warehouse and storage processes
Customer Service
Serve as the primary point of contact for customer inquiries and order updates
Process customer orders and ensure accurate entry in ERP/CRM systems
Communicate proactively regarding lead times, delivery schedules, and changes
Support sales and operations with documentation, quotes, and follow-up
Salary:
45-55K depending on experience.
Qualifications Required:
2–4 years of experience in supply chain, purchasing, logistics, or customer service
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Proficiency with Microsoft Office (Excel, Outlook, Word)
Experience using ERP or inventory management systems
Ability to manage multiple priorities in a small-team environment
Preferred:
Manufacturing, foundry, or metal casting industry experience
Familiarity with international shipping and import/export documentation
Basic knowledge of purchasing or accounting principles
Education & Experience:
High School Diploma or equivalent required
1+ year of supply chain and/or customer service experience preferred
Work Environment & Physical Requirements
Primarily office-based with occasional exposure to a manufacturing/warehouse environment
Frequent sitting, standing, and walking
Occasional lifting up to 50 lbs
Use of PPE such as safety glasses, shoes, and hearing protection as required
Why Join RMG
Stable, full-time position with a growing organization
Opportunity to work cross-functionally with supply chain, operations, and customers
Hands-on role with visibility and impact
Supportive team environment
401k (with match)
Direct deposit
Fixed weekly schedule
Uniforms paid for by company
Boot reimbursement
Prescription safety glass reimbursement
Plenty of growth opportunities
You’ll be part of a family culture where your contributions are noticed and recognized
Are you Interested? Apply with us today! Please no agency calls or emails.
Seniority level
Entry level
Employment type
Full-time
Job function
Sales, General Business, and Education
Industries
Wireless Services, Telecommunications, and Communications Equipment Manufacturing
Referrals increase your chances of interviewing at The Lawton Standard Co. by 2x
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Menomonee Falls, WI .
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RMG is seeking a detail-oriented and customer-focused
Supply Chain & Customer Service Coordinator
to support purchasing, logistics, inventory control, and customer communication. This hybrid role plays a key part in ensuring materials are sourced efficiently, orders are delivered on time, and customers receive clear, responsive support from order placement through delivery. This position is ideal for someone who enjoys balancing supply chain coordination with customer interaction in a fast-paced manufacturing or industrial environment.
Key Responsibilities Supply Chain & Purchasing
Source and purchase castings, machined parts, raw materials, and related products from approved suppliers
Negotiate pricing, lead times, and delivery terms with vendors
Prepare and issue purchase orders aligned with customer and project requirements
Monitor supplier performance and resolve delivery or quality issues
Shipping & Logistics
Coordinate domestic and international shipments with carriers and freight forwarders
Prepare and review shipping documents, including packing slips, bills of lading, and customs paperwork
Track shipments and provide status updates to internal teams and customers
Ensure on-time inbound and outbound deliveries
Inventory Management
Maintain accurate inventory records, stock levels, and reorder points
Perform cycle counts and investigate inventory discrepancies
Support forecasting and replenishment efforts
Collaborate with operations to improve warehouse and storage processes
Customer Service
Serve as the primary point of contact for customer inquiries and order updates
Process customer orders and ensure accurate entry in ERP/CRM systems
Communicate proactively regarding lead times, delivery schedules, and changes
Support sales and operations with documentation, quotes, and follow-up
Salary:
45-55K depending on experience.
Qualifications Required:
2–4 years of experience in supply chain, purchasing, logistics, or customer service
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Proficiency with Microsoft Office (Excel, Outlook, Word)
Experience using ERP or inventory management systems
Ability to manage multiple priorities in a small-team environment
Preferred:
Manufacturing, foundry, or metal casting industry experience
Familiarity with international shipping and import/export documentation
Basic knowledge of purchasing or accounting principles
Education & Experience:
High School Diploma or equivalent required
1+ year of supply chain and/or customer service experience preferred
Work Environment & Physical Requirements
Primarily office-based with occasional exposure to a manufacturing/warehouse environment
Frequent sitting, standing, and walking
Occasional lifting up to 50 lbs
Use of PPE such as safety glasses, shoes, and hearing protection as required
Why Join RMG
Stable, full-time position with a growing organization
Opportunity to work cross-functionally with supply chain, operations, and customers
Hands-on role with visibility and impact
Supportive team environment
401k (with match)
Direct deposit
Fixed weekly schedule
Uniforms paid for by company
Boot reimbursement
Prescription safety glass reimbursement
Plenty of growth opportunities
You’ll be part of a family culture where your contributions are noticed and recognized
Are you Interested? Apply with us today! Please no agency calls or emails.
Seniority level
Entry level
Employment type
Full-time
Job function
Sales, General Business, and Education
Industries
Wireless Services, Telecommunications, and Communications Equipment Manufacturing
Referrals increase your chances of interviewing at The Lawton Standard Co. by 2x
Get notified about new Customer Service Coordinator jobs in
Menomonee Falls, WI .
Pewaukee, WI $64,000.00-$81,000.00 13 hours ago
Production Planning & Supply Chain Coordinator Milwaukee, WI $52,000.00-$57,000.00 3 weeks ago
Strategic Sourcing Specialist – Corporate Procurement Project Coordinator - Supply Chain Planning Milwaukee, WI $77,500.00-$100,800.00 1 day ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr