Orange County Government
Senior Systems Support Analyst - $1,000 Sign On Incentive
Orange County Government, Orlando, Florida, us, 32885
Senior Systems Support Analyst - $1,000 Sign On Incentive
Join to apply for the
Senior Systems Support Analyst - $1,000 Sign On Incentive
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Orange County Government Senior Systems Support Analyst - $1,000 Sign On Incentive
1 day ago Be among the first 25 applicants Join to apply for the
Senior Systems Support Analyst - $1,000 Sign On Incentive
role at
Orange County Government Overview
At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals. Overview
At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals.
Orange County ISS is currently seeking qualified candidates to interview for the role of Senior Systems Support Analyst. We¿re seeking candidates with proven expertise in administering both Windows Server and Linux environments, specifically Red Hat Enterprise Linux (version 7 or later) and CentOS. Candidates should have hands-on experience building physical and virtual systems, performing operating system upgrades and patching, configuring clustering and additional storage, tuning system performance, and supporting Linux authentication with Windows Domain Controllers. The role requires the ability to troubleshoot application performance issues, proactively monitor server logs, respond to outages (including after business hours), and document system changes or issues.
Job Description
General Functions
Responsible for the installation, configuration and maintenance of enterprise infrastructure and all related systems and software. Analyzes client/server requirements to ensure systems meet performance needs. Recommends technology that will support and enhance enterprise infrastructure. May provide consultation on complex projects and is considered to be a skilled contributor/specialist. Position requires the ability to function successfully in both team and independent work environments.
Work is performed with independence and initiative under the general supervision of the Systems Support Supervisor. Performance is reviewed through observations, conferences, reports and achievement of desired results.
Representative Duties/Assignments
Analyses and resolves problems associated with all aspects of the County technology infrastructure. Ensures scalability and appropriate integration with other systems. Detects, diagnoses and reports problems on server and desktop systems. Serves as the technical lead in the installation, configuration and effective operation of all end user systems and infrastructure. Confers with customers to diagnose complex problems and apply solutions. Under the direction of management, work individually and in teams, to recommend solutions to meet business needs. Assists technical personnel in ensuring all end user platforms interconnect seamlessly with all infrastructure systems. Analyzes system usage and plans for growth or increases in system capacity. Creates, runs, and troubleshoots complex scripts, batch files, or installation procedures. Performs proactive audits of systems and associated software to ensure proper functionality. Performs maintenance of infrastructure systems software and hardware including system updates, patches and configuration changes. Provides timely resolution and documentation of all system interruptions. Analyzes system performance and recommends tuning measures for increased reliability of systems. Implements policies for the use of computer systems and resources. Coordinates efforts with technical staff, vendors, and customers to determine and resolve client issues. Designs backup and recovery procedures. Evaluates current systems and assists in the planning of large scale systems projects. Oversees project implementations. May assign projects and oversee IT Security Technician and IT Security Analyst I staff. Implements technical specifications on the enterprise infrastructure. Provides on-call support 24 hours a day, 7 days a week. Performs other related duties as assigned.
Minimum Qualifications
Bachelor's Degree from an accredited institution in Computer Science or closely related field and three years experience in enterprise infrastructure design, installation and/or maintenance or an equivalent combination of related education, training and experience.
Preferences
Proficient with scripting and automation using PowerShell and Bash. Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs) and Linux/Windows interoperability. Experience with ITIL practices and ticketing systems such as ServiceNow. Familiarity with container platforms such as Suse Rancher or similar solutions.
Application Deadline
Open Date: 07/30/2025
Close Date:
This posting is subject to close without prior notice.
Salary Information
Pay Grade: 020 - From $35.32 to $45.92
FLSA Status: Exempt
Placement based on Education and Experience
Benefits
10 paid holidays and up to 2 floating holidays annually. 18 days paid time off per year. Longevity bonus based on years of service. 6 days of paid TERM (sick) time annually. Low-cost medical, dental, vision, additional life insurance. Free basic life, long term disability, and employee assistance for all the family members effective on day one. Participation in the Florida Retirement System. Employee assistance program includes multiple free one on one sessions with licensed counselors and online tools for legal advice, financial planning, personal life balance, etc. Free access to Wellworks gyms and Orange County Recreation Centers. Free onsite wellness coaching, including dietician and nurse. Tuition reimbursement program. Earn service time to forgive student loans.
Disclaimer: Benefits may vary for employees under collective bargaining agreements.
For more information on Benefits visit - https://www.ocfl.net/EmploymentVolunteerism/EmployeeBenefits.aspx
Veterans Preference
If you are claiming Veterans' Preference, you are responsible for providing the required eligibility documentation by the closing date of the posting. Please scan and upload a copy of your cover letter and supporting documents, to Orange County Human Resources Division via the secure Box.com folder.
Your cover letter should include the Job ID number you are applying for, the title of the position, your full name and the last 4 digits of your social security number. *If you are a current employee returning from active military service, you may be eligible for promotion preference if the active military service qualifies for Veterans' Preference. Please note that Veterans' Preference applies only to a Veterans' first promotion after reinstatement or reemployment, without exception.
Educational Requirements
If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense.
Address
400 E South Street Orlando, FL 32801
Notes
Selected candidate will be required to successfully complete the pre-employment drug, physical and background check. Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Information Technology Industries Government Administration Referrals increase your chances of interviewing at Orange County Government by 2x Get notified about new Senior System Support Analyst jobs in
Orlando, FL . Orlando, FL $95,000.00-$100,000.00 8 hours ago Greater Orlando $60,770.00-$85,000.00 2 days ago Systems Administrator (SkillBridge Intern) - 24110
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Join to apply for the
Senior Systems Support Analyst - $1,000 Sign On Incentive
role at
Orange County Government Senior Systems Support Analyst - $1,000 Sign On Incentive
1 day ago Be among the first 25 applicants Join to apply for the
Senior Systems Support Analyst - $1,000 Sign On Incentive
role at
Orange County Government Overview
At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals. Overview
At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals.
Orange County ISS is currently seeking qualified candidates to interview for the role of Senior Systems Support Analyst. We¿re seeking candidates with proven expertise in administering both Windows Server and Linux environments, specifically Red Hat Enterprise Linux (version 7 or later) and CentOS. Candidates should have hands-on experience building physical and virtual systems, performing operating system upgrades and patching, configuring clustering and additional storage, tuning system performance, and supporting Linux authentication with Windows Domain Controllers. The role requires the ability to troubleshoot application performance issues, proactively monitor server logs, respond to outages (including after business hours), and document system changes or issues.
Job Description
General Functions
Responsible for the installation, configuration and maintenance of enterprise infrastructure and all related systems and software. Analyzes client/server requirements to ensure systems meet performance needs. Recommends technology that will support and enhance enterprise infrastructure. May provide consultation on complex projects and is considered to be a skilled contributor/specialist. Position requires the ability to function successfully in both team and independent work environments.
Work is performed with independence and initiative under the general supervision of the Systems Support Supervisor. Performance is reviewed through observations, conferences, reports and achievement of desired results.
Representative Duties/Assignments
Analyses and resolves problems associated with all aspects of the County technology infrastructure. Ensures scalability and appropriate integration with other systems. Detects, diagnoses and reports problems on server and desktop systems. Serves as the technical lead in the installation, configuration and effective operation of all end user systems and infrastructure. Confers with customers to diagnose complex problems and apply solutions. Under the direction of management, work individually and in teams, to recommend solutions to meet business needs. Assists technical personnel in ensuring all end user platforms interconnect seamlessly with all infrastructure systems. Analyzes system usage and plans for growth or increases in system capacity. Creates, runs, and troubleshoots complex scripts, batch files, or installation procedures. Performs proactive audits of systems and associated software to ensure proper functionality. Performs maintenance of infrastructure systems software and hardware including system updates, patches and configuration changes. Provides timely resolution and documentation of all system interruptions. Analyzes system performance and recommends tuning measures for increased reliability of systems. Implements policies for the use of computer systems and resources. Coordinates efforts with technical staff, vendors, and customers to determine and resolve client issues. Designs backup and recovery procedures. Evaluates current systems and assists in the planning of large scale systems projects. Oversees project implementations. May assign projects and oversee IT Security Technician and IT Security Analyst I staff. Implements technical specifications on the enterprise infrastructure. Provides on-call support 24 hours a day, 7 days a week. Performs other related duties as assigned.
Minimum Qualifications
Bachelor's Degree from an accredited institution in Computer Science or closely related field and three years experience in enterprise infrastructure design, installation and/or maintenance or an equivalent combination of related education, training and experience.
Preferences
Proficient with scripting and automation using PowerShell and Bash. Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs) and Linux/Windows interoperability. Experience with ITIL practices and ticketing systems such as ServiceNow. Familiarity with container platforms such as Suse Rancher or similar solutions.
Application Deadline
Open Date: 07/30/2025
Close Date:
This posting is subject to close without prior notice.
Salary Information
Pay Grade: 020 - From $35.32 to $45.92
FLSA Status: Exempt
Placement based on Education and Experience
Benefits
10 paid holidays and up to 2 floating holidays annually. 18 days paid time off per year. Longevity bonus based on years of service. 6 days of paid TERM (sick) time annually. Low-cost medical, dental, vision, additional life insurance. Free basic life, long term disability, and employee assistance for all the family members effective on day one. Participation in the Florida Retirement System. Employee assistance program includes multiple free one on one sessions with licensed counselors and online tools for legal advice, financial planning, personal life balance, etc. Free access to Wellworks gyms and Orange County Recreation Centers. Free onsite wellness coaching, including dietician and nurse. Tuition reimbursement program. Earn service time to forgive student loans.
Disclaimer: Benefits may vary for employees under collective bargaining agreements.
For more information on Benefits visit - https://www.ocfl.net/EmploymentVolunteerism/EmployeeBenefits.aspx
Veterans Preference
If you are claiming Veterans' Preference, you are responsible for providing the required eligibility documentation by the closing date of the posting. Please scan and upload a copy of your cover letter and supporting documents, to Orange County Human Resources Division via the secure Box.com folder.
Your cover letter should include the Job ID number you are applying for, the title of the position, your full name and the last 4 digits of your social security number. *If you are a current employee returning from active military service, you may be eligible for promotion preference if the active military service qualifies for Veterans' Preference. Please note that Veterans' Preference applies only to a Veterans' first promotion after reinstatement or reemployment, without exception.
Educational Requirements
If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense.
Address
400 E South Street Orlando, FL 32801
Notes
Selected candidate will be required to successfully complete the pre-employment drug, physical and background check. Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Information Technology Industries Government Administration Referrals increase your chances of interviewing at Orange County Government by 2x Get notified about new Senior System Support Analyst jobs in
Orlando, FL . Orlando, FL $95,000.00-$100,000.00 8 hours ago Greater Orlando $60,770.00-$85,000.00 2 days ago Systems Administrator (SkillBridge Intern) - 24110
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr