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Novia Infotech

Desktop Support Engineer for Dallas, TX Onsite

Novia Infotech, Dallas, Texas, United States, 75215

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Desktop Support Engineer for Dallas, TX Onsite

Desktop Support Engineer for Dallas, TX Onsite

Get AI-powered advice on this job and more exclusive features. Job Summary

We are hiring a Desktop Support Engineer to provide end-user support, device setup, troubleshooting, and hardware refreshes in a fast-paced IT environment. Job Title: Desktop Support Engineer

Location: Dallas, TX (Onsite)

Job Summary

We are hiring a Desktop Support Engineer to provide end-user support, device setup, troubleshooting, and hardware refreshes in a fast-paced IT environment.

Responsibilities

Provide technical support for desktops, laptops, and user applications. Handle laptop refresh cycles and assign new hardware. Troubleshoot hardware/software issues and resolve service tickets within SLA. Install and configure operating systems and applications. Collaborate with IT teams for software/hardware rollout projects. Maintain a high level of customer satisfaction through strong communication.

Required Skills

Experience with Windows 10/11, Microsoft Office, and basic networking. Familiarity with ticketing systems (e.g., ServiceNow, Remedy, etc.). Strong troubleshooting and communication skills. Ability to work independently and manage priorities.

Additional Notes

Offers may be contingent upon vaccination status, subject to applicable laws and individual exemptions.

**Thanks & Regards,**

Abhishek Yadav

Sr. IT Recruiter | Novia Infotech LLC

️ abhishek@noviainfotech.com Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Novia Infotech by 2x Sign in to set job alerts for “Desktop Support Engineer” roles.

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