Desktop Support Engineer for Dallas, TX Onsite
Novia Infotech - Dallas, Texas, United States, 75215
Work at Novia Infotech
Overview
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Overview
Desktop Support Engineer for Dallas, TX Onsite
Get AI-powered advice on this job and more exclusive features. Job Summary
We are hiring a Desktop Support Engineer to provide end-user support, device setup, troubleshooting, and hardware refreshes in a fast-paced IT environment. Job Title: Desktop Support Engineer
Location: Dallas, TX (Onsite)
Job Summary
We are hiring a Desktop Support Engineer to provide end-user support, device setup, troubleshooting, and hardware refreshes in a fast-paced IT environment.
Responsibilities
Provide technical support for desktops, laptops, and user applications. Handle laptop refresh cycles and assign new hardware. Troubleshoot hardware/software issues and resolve service tickets within SLA. Install and configure operating systems and applications. Collaborate with IT teams for software/hardware rollout projects. Maintain a high level of customer satisfaction through strong communication.
Required Skills
Experience with Windows 10/11, Microsoft Office, and basic networking. Familiarity with ticketing systems (e.g., ServiceNow, Remedy, etc.). Strong troubleshooting and communication skills. Ability to work independently and manage priorities.
Additional Notes
Offers may be contingent upon vaccination status, subject to applicable laws and individual exemptions.
**Thanks & Regards,**
Abhishek Yadav
Sr. IT Recruiter | Novia Infotech LLC
️ abhishek@noviainfotech.com Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
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