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Michael Page

Quality Manager - CNC Manufacturing - Dover, NH

Michael Page, Dover, New Hampshire, United States, 03820

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Quality Manager, CNC Industrial Manufacturing

The Quality Manager, CNC Industrial Manufacturing, will: Oversee and continuously improve the Quality Management System to ensure compliance with internal standards and customer requirements Lead daily quality operations, including inspections, documentation control, and customer issue resolution Supervise and mentor quality personnel, including inspectors and technicians, to ensure consistent quality output Review and interpret engineering drawings, specifications, and standards to develop quality plans Manage First Article Inspections (FAIs), Certificates of Conformance (C of Cs), and gage calibration programs Analyze inspection data and trends to drive root cause investigations and corrective/preventive actions (CAPA) Serve as the main point of contact for internal audits, customer audits, and quality-related communications Collaborate with production leadership to resolve quality issues and drive a culture of accountability Recommend and implement process improvements to enhance product quality and manufacturing efficiency Maintain organized quality documentation and records in accordance with QMS and ISO requirements Facilitate MRB reviews and lead non-conformance investigations and resolutions Support continuous improvement initiatives across the organization, including training and project execution Onsite at our Dover, NH facility MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. The successful applicant: Has 3-5+ years of experience in quality management within a CNC machining or precision manufacturing environment Has previous experience as a quality manager preferred Has a strong working knowledge of QMS and ISO standards; experience leading audits and compliance activities Is proficient with CMM operation and inspection tools, including micrometers, calipers, and gauges Can interpret engineering drawings and customer specifications to develop robust quality controls Has proven leadership and team management skills, with experience mentoring quality or technical staff Has a solid understanding of root cause analysis, CAPA, and continuous improvement methodologies Is an effective communicator with the ability to collaborate cross-functionally and represent quality in customer discussions Is experienced with Microsoft Excel, Outlook, and quality-related reporting tools Has an associate's or bachelor's degree in a technical field preferred, but equivalent experience will be considered Is familiar with ATF compliance or regulated environments is a plus Is local to Dover, NH What's on offer: Paid holidays and vacation time, increasing with tenure Paid sick leave starting early in employment Comprehensive health insurance including prescription drug coverage, available shortly after hire Dental insurance and optional vision and supplemental insurance plans 401(k) retirement plan with employer matching contributions Employee referral bonus program to reward team growth Located in a region known for excellent four-season outdoor activities including skiing, hiking, and beaches Access to quality healthcare, good schools, and a vibrant local food and cultural scene A community that values work/life balance, clean environment, affordable housing, and friendly neighborhoods