TalentBridge
Job Title:
Customer Service Representative Location:
Schertz, TX Job Type:
Contract Max PR:
$16/hour •
Job Summary: Join a fast-paced logistics support team delivering exceptional service across customer and partner touchpoints. As a Customer Service Representative I, you'll play a critical role in ensuring timely delivery operations, customer satisfaction, and issue resolution. •
Key Responsibilities: Provide assistance to customers, business partners, and drivers via phone and email Resolve customer complaints in a professional and courteous manner Troubleshoot and diagnose delivery issues or service concerns Monitor delivery routes and progress Scan haul-away pods and verify stamps Process modifications or cancellations to existing delivery orders •
Shift & Schedule:
Rotating shifts (Monday to Saturday) with one scheduled day off per week Shift options: 7:00 AM - 3:30 PM 8:00 AM - 4:30 PM 10:00 AM - 6:30 PM
•
Requirements:
Experience with Microsoft Office Suite (Word, Excel, PowerPoint, MS Project) •
Preferred Qualifications:
High school diploma or equivalent 1+ year of experience in a call center or customer service role Strong communication and issue-resolution skills Excellent multitasking and organizational abilities Ability to remain calm under pressure while delivering outstanding service
•
Team Culture & Growth: You'll be part of a motivated team that thrives on innovation, rapid execution, and a shared goal to exceed customer expectations. Opportunities for growth are abundant for candidates eager to learn and advance.
Customer Service Representative Location:
Schertz, TX Job Type:
Contract Max PR:
$16/hour •
Job Summary: Join a fast-paced logistics support team delivering exceptional service across customer and partner touchpoints. As a Customer Service Representative I, you'll play a critical role in ensuring timely delivery operations, customer satisfaction, and issue resolution. •
Key Responsibilities: Provide assistance to customers, business partners, and drivers via phone and email Resolve customer complaints in a professional and courteous manner Troubleshoot and diagnose delivery issues or service concerns Monitor delivery routes and progress Scan haul-away pods and verify stamps Process modifications or cancellations to existing delivery orders •
Shift & Schedule:
Rotating shifts (Monday to Saturday) with one scheduled day off per week Shift options: 7:00 AM - 3:30 PM 8:00 AM - 4:30 PM 10:00 AM - 6:30 PM
•
Requirements:
Experience with Microsoft Office Suite (Word, Excel, PowerPoint, MS Project) •
Preferred Qualifications:
High school diploma or equivalent 1+ year of experience in a call center or customer service role Strong communication and issue-resolution skills Excellent multitasking and organizational abilities Ability to remain calm under pressure while delivering outstanding service
•
Team Culture & Growth: You'll be part of a motivated team that thrives on innovation, rapid execution, and a shared goal to exceed customer expectations. Opportunities for growth are abundant for candidates eager to learn and advance.