TalentBridge
Location: Customer Service Representative
Location: Grapevine, TX
Job Type: Contract
Max PR: $18/hour
• Job Summary:
Join a fast-paced logistics and customer solutions team as a Customer Service Representative II , where you'll ensure timely, smooth operations while providing exceptional service across multiple channels. You'll play a vital role in supporting delivery routes and handling inquiries, helping deliver freight solutions to customers globally.
• Key Responsibilities:
• Work Culture & Career Path:
You'll be part of a passionate and growth-focused team with plenty of room for advancement. Whether your background is in logistics, customer care, or operations-this is a place to grow your career and make an impact every day.
Location: Grapevine, TX
Job Type: Contract
Max PR: $18/hour
• Job Summary:
Join a fast-paced logistics and customer solutions team as a Customer Service Representative II , where you'll ensure timely, smooth operations while providing exceptional service across multiple channels. You'll play a vital role in supporting delivery routes and handling inquiries, helping deliver freight solutions to customers globally.
• Key Responsibilities:
- Provide support via phone and email to customers and business partners
- Resolve complaints calmly and professionally
- Troubleshoot and assess delivery issues, offering timely solutions
- Monitor delivery routes for progress and accuracy
- Scan and verify haul-away pods and stamps
- Process updates, cancellations, or changes to delivery orders
- Monday to Saturday
- 10:00 AM - 6:00 PM CST
- Minimum 1 year of customer service experience (call center preferred)
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Excellent multitasking and communication skills
- Strong problem-solving and conflict resolution ability
- High school diploma or equivalent
- Bilingual in English and Spanish
- Previous logistics or transportation experience
- Ability to stay organized and work well under pressure
• Work Culture & Career Path:
You'll be part of a passionate and growth-focused team with plenty of room for advancement. Whether your background is in logistics, customer care, or operations-this is a place to grow your career and make an impact every day.