LHH Recruitment Solutions
Customer Service Representative
LHH Recruitment Solutions, Warren, Michigan, United States, 48091
Customer Service Representative
Hybrid (Metro Detroit)
Salary Range: $55,000 - $65,000
We are seeking a detail-oriented and customer-focused CSR to support our client's technical sales and customer relationships. The ideal candidate will serve as a key liaison between sales, logistics, and customers, ensuring seamless order processing, issue resolution, and client satisfaction.
Key Responsibilities Manage customer inquiries related to order status, delivery schedules, and product specifications.
Coordinate with sales and logistics teams to ensure timely and accurate order fulfillment.
Troubleshoot and resolve technical issues related to product delivery and documentation.
Maintain CRM systems with up-to-date customer interactions and order details.
Prepare reports on customer feedback, delivery performance, and service metrics.
Qualifications
3+ years of experience in customer service or sales support, preferably in a technical or industrial setting.
Strong understanding of logistics workflows and supply chain coordination.
Excellent communication and problem-solving skills.
Proficiency in CRM and ERP systems.
Proven ability to ramp up on technical product catalogue.
Pay Details:
$55,000.00 to $65,000.00 per year
Search managed by:
Jonathan Rick
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
Hybrid (Metro Detroit)
Salary Range: $55,000 - $65,000
We are seeking a detail-oriented and customer-focused CSR to support our client's technical sales and customer relationships. The ideal candidate will serve as a key liaison between sales, logistics, and customers, ensuring seamless order processing, issue resolution, and client satisfaction.
Key Responsibilities Manage customer inquiries related to order status, delivery schedules, and product specifications.
Coordinate with sales and logistics teams to ensure timely and accurate order fulfillment.
Troubleshoot and resolve technical issues related to product delivery and documentation.
Maintain CRM systems with up-to-date customer interactions and order details.
Prepare reports on customer feedback, delivery performance, and service metrics.
Qualifications
3+ years of experience in customer service or sales support, preferably in a technical or industrial setting.
Strong understanding of logistics workflows and supply chain coordination.
Excellent communication and problem-solving skills.
Proficiency in CRM and ERP systems.
Proven ability to ramp up on technical product catalogue.
Pay Details:
$55,000.00 to $65,000.00 per year
Search managed by:
Jonathan Rick
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance