LHH Recruitment Solutions
LHH is seeking a detail-oriented and customer-focused individual to join our client's team as a Customer Service / Order Entry Specialist. This role is essential to ensuring smooth order processing, timely communication with customers, and collaboration across departments including sales, logistics, and accounting.
Key Responsibilities
Accurately enter customer orders
Communicate with customers via email and phone regarding order status, pricing, and delivery timelines
Resolve order discrepancies, returns, and RMA issues
Maintain and update customer records and portals
Monitor inventory levels and coordinate with production/logistics as needed
Qualifications
2-3 years of experience in customer service or order entry, preferably in a manufacturing or distribution environment
Proficiency in Microsoft Office and ERP systems
Strong communication and multitasking skills
Experience with ecommerce platforms and customer portals is a plus
Ability to adapt in a fast-paced, team-oriented environment
Perks & Benefits
Health insurance paid for by company for individuals and family
401k with company match
PTO
Work Environment
100% on-site
Small, collaborative teams with supportive leadership
Not a call center-majority of communication is via email and portals
Compensation:
Pay is $28-$37/hr dependent on experience.
2 Weeks of PTO
401k
Pay Details:
$28.00 to $37.00 per hour
Search managed by:
Ryan Tegtmeier
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
Key Responsibilities
Accurately enter customer orders
Communicate with customers via email and phone regarding order status, pricing, and delivery timelines
Resolve order discrepancies, returns, and RMA issues
Maintain and update customer records and portals
Monitor inventory levels and coordinate with production/logistics as needed
Qualifications
2-3 years of experience in customer service or order entry, preferably in a manufacturing or distribution environment
Proficiency in Microsoft Office and ERP systems
Strong communication and multitasking skills
Experience with ecommerce platforms and customer portals is a plus
Ability to adapt in a fast-paced, team-oriented environment
Perks & Benefits
Health insurance paid for by company for individuals and family
401k with company match
PTO
Work Environment
100% on-site
Small, collaborative teams with supportive leadership
Not a call center-majority of communication is via email and portals
Compensation:
Pay is $28-$37/hr dependent on experience.
2 Weeks of PTO
401k
Pay Details:
$28.00 to $37.00 per hour
Search managed by:
Ryan Tegtmeier
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance