REYNOLDS & REYNOLDS CO
IT Technician Information Technology College Station, TX
REYNOLDS & REYNOLDS CO, College Station, Texas, United States, 77840
Job Description:
Position: IT Technician
As an IT Technician, you will be part of a team of IT professionals providing in-house technical support for Reynolds and Reynolds associates. Your responsibilities include responding to user calls and tickets to support, troubleshoot, repair, and maintain end-user systems. While your primary focus will be on supporting end-user workstation devices, you will also manage network devices, VoIP, Active Directory accounts, and email administration. Additionally, you will support a variety of applications and have opportunities to work on special projects involving research into new technology and solving complex problems. We seek responsible, dependable IT associates committed to building a long-term career in the IT field. You should be a self-starter, goal-oriented, organized, and detail-focused team player. Training:
Training will be provided on Reynolds-based products, focusing on Desktop and Server Operating Systems, Network Administration, and support for PCs, printers, and telephony through hands-on learning. Additional resources and opportunities for self-directed learning are available for those eager to excel. Minimum Requirements:
Ability to lift 50+ lbs and perform tasks such as kneeling, crouching, crawling, and climbing. Ability to identify colors necessary for terminating and inspecting Cat 6 cables. Willingness to sit at a desk or be on your feet and walk throughout the shift. Possession of a 2-year IT degree or equivalent experience; A+ Certification is a plus. Professional work ethic and strong technical troubleshooting skills. Desire to work in a fast-paced environment with good prioritization skills. Excellent verbal and written communication skills for customer service. Flexible work schedule, including evenings or weekends, with travel as needed. Valid driver’s license with fewer than 2 moving violations in the last three years and no recent OVI/DUI/DWI violations. Benefits:
Our associates enjoy medical, dental, vision, and life insurance, company contributions to HSA, a 6% 401(k) match, and paid time off. At our College Station facility, benefits include training programs, amenities such as an onsite dining facility offering complimentary meals, a fitness center, an onsite medical center, sports and social leagues, and volunteering initiatives through our Associate Foundation. We promote a healthy, non-smoking environment and are an equal opportunity employer.
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As an IT Technician, you will be part of a team of IT professionals providing in-house technical support for Reynolds and Reynolds associates. Your responsibilities include responding to user calls and tickets to support, troubleshoot, repair, and maintain end-user systems. While your primary focus will be on supporting end-user workstation devices, you will also manage network devices, VoIP, Active Directory accounts, and email administration. Additionally, you will support a variety of applications and have opportunities to work on special projects involving research into new technology and solving complex problems. We seek responsible, dependable IT associates committed to building a long-term career in the IT field. You should be a self-starter, goal-oriented, organized, and detail-focused team player. Training:
Training will be provided on Reynolds-based products, focusing on Desktop and Server Operating Systems, Network Administration, and support for PCs, printers, and telephony through hands-on learning. Additional resources and opportunities for self-directed learning are available for those eager to excel. Minimum Requirements:
Ability to lift 50+ lbs and perform tasks such as kneeling, crouching, crawling, and climbing. Ability to identify colors necessary for terminating and inspecting Cat 6 cables. Willingness to sit at a desk or be on your feet and walk throughout the shift. Possession of a 2-year IT degree or equivalent experience; A+ Certification is a plus. Professional work ethic and strong technical troubleshooting skills. Desire to work in a fast-paced environment with good prioritization skills. Excellent verbal and written communication skills for customer service. Flexible work schedule, including evenings or weekends, with travel as needed. Valid driver’s license with fewer than 2 moving violations in the last three years and no recent OVI/DUI/DWI violations. Benefits:
Our associates enjoy medical, dental, vision, and life insurance, company contributions to HSA, a 6% 401(k) match, and paid time off. At our College Station facility, benefits include training programs, amenities such as an onsite dining facility offering complimentary meals, a fitness center, an onsite medical center, sports and social leagues, and volunteering initiatives through our Associate Foundation. We promote a healthy, non-smoking environment and are an equal opportunity employer.
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