Rede Consulting
Senior ServiceNow ITOM Consultant - USA
Rede Consulting, Mission, Texas, United States, 78512
Company Description
We're Hiring: Senior ServiceNow ITOM Experts (USA Region)
Location:
Remote (Candidates must be based in the USA) Employment Type:
Full-Time / Long-Term / Immediate Joiners Preferred Company:
REDE Consulting LLC Focus Area:
ServiceNow - IT Operations Management (ITOM) Suite - experience in Discovery, Service Mapping, Event Management, Orchestration and CMDB Industry Exposure:
Finance / Healthcare Fed or Sec Clearance - good to have.
About REDE Consulting
REDE Consulting is a premier ServiceNow partner and a recognized expert in delivering enterprise-grade solutions across
ITOM, ITAM, IRM/GRC, and AIOps . Our client base includes Fortune 500 companies, global insurers, and large-scale digital enterprises.
We are growing fast and are on the lookout for
Senior ServiceNow ITOM consultants
who are passionate about solving complex IT operations challenges and driving efficiency through automation and visibility.
Job Description
Role Overview Location:
Remote (Candidates must be based in the USA)
As a
Senior ITOM Expert , you will play a key role in designing, leading, and delivering comprehensive ServiceNow ITOM solutions - including
Discovery ,
Service Mapping ,
CMDB ,
Event Management , and
AIOps . You'll work closely with enterprise clients, Solution Architects, and technical teams to ensure best-in-class implementations that meet business outcomes.
Your Responsibilities Will Include: Leading and delivering
end-to-end ServiceNow ITOM implementations
for global enterprise clients. Designing and configuring
Discovery patterns, MID Servers , and integrations with various infrastructure platforms (cloud/on-prem). Developing and optimizing
Service Maps ,
Application Services , and
Dependency Views . Setting up and managing
Event Management
and
Health Log Analytics , integrating with tools like
SolarWinds, Nagios, Zabbix, Dynatrace, AppDynamics, Splunk , etc. Architecting
CMDB structures , defining CSDM alignment, and ensuring accurate CI population and normalization. Building and maintaining
automation workflows
that drive proactive IT operations. Collaborating with internal and client-side architects, developers, and stakeholders. Leading client workshops, requirement analysis, and knowledge transfer sessions. Providing mentorship to junior team members and supporting pre-sales when required. Qualifications
Location:
Remote (Candidates must be based in the USA)
What We're Looking For:
8+ years
of strong, hands-on experience in
ServiceNow ITOM
modules. Deep understanding of
Discovery ,
Service Mapping ,
Event Management , and
CMDB
architecture. Proven experience integrating with
cloud platforms
(AWS, Azure, GCP) and on-prem systems. Strong grasp of
CSDM (Common Service Data Model)
best practices and CMDB governance. Experience in scripting (JavaScript), MID Server configurations, probe/sensor tuning, and flow designer. Familiarity with
ITSM, ITAM, or IRM/GRC
is a bonus. Must have
ServiceNow certifications
(CIS-ITOM or equivalent highly preferred). Exceptional communication, documentation, and client engagement skills. Prior experience working with
USA-based clients or in a remote consulting environment
is highly desired. Knowledge of FinOps and Compliance is good to have Mainline active certification is a must. Additional Information
Location:
Remote (Candidates must be based in the USA)
Why Join REDE?
Join a
fast-growing ServiceNow-focused firm
with a strong presence in the USA, EU, and India. Work on
high-impact projects
with Fortune 500 companies. Be part of a
Center of Excellence (CoE)
for ServiceNow ITOM and AI integrations. Opportunity to
lead implementations
and be at the forefront of digital transformation. Competitive salary and performance-based incentives. Flexible work hours and a remote-friendly culture.
Ready to Apply?
If you are a hands-on ITOM professional who thrives in dynamic environments and wants to make a real impact - we'd love to hear from you.
Send your updated resume to:
hr rede-consulting.com Subject: Senior ServiceNow ITOM Expert - USA
Note:
Remote
Candidates must be based in the USA
Visit us:
www.rede-consulting.com Connect with us on LinkedIn:
linkedin.com/company/rede-consulting
We're Hiring: Senior ServiceNow ITOM Experts (USA Region)
Location:
Remote (Candidates must be based in the USA) Employment Type:
Full-Time / Long-Term / Immediate Joiners Preferred Company:
REDE Consulting LLC Focus Area:
ServiceNow - IT Operations Management (ITOM) Suite - experience in Discovery, Service Mapping, Event Management, Orchestration and CMDB Industry Exposure:
Finance / Healthcare Fed or Sec Clearance - good to have.
About REDE Consulting
REDE Consulting is a premier ServiceNow partner and a recognized expert in delivering enterprise-grade solutions across
ITOM, ITAM, IRM/GRC, and AIOps . Our client base includes Fortune 500 companies, global insurers, and large-scale digital enterprises.
We are growing fast and are on the lookout for
Senior ServiceNow ITOM consultants
who are passionate about solving complex IT operations challenges and driving efficiency through automation and visibility.
Job Description
Role Overview Location:
Remote (Candidates must be based in the USA)
As a
Senior ITOM Expert , you will play a key role in designing, leading, and delivering comprehensive ServiceNow ITOM solutions - including
Discovery ,
Service Mapping ,
CMDB ,
Event Management , and
AIOps . You'll work closely with enterprise clients, Solution Architects, and technical teams to ensure best-in-class implementations that meet business outcomes.
Your Responsibilities Will Include: Leading and delivering
end-to-end ServiceNow ITOM implementations
for global enterprise clients. Designing and configuring
Discovery patterns, MID Servers , and integrations with various infrastructure platforms (cloud/on-prem). Developing and optimizing
Service Maps ,
Application Services , and
Dependency Views . Setting up and managing
Event Management
and
Health Log Analytics , integrating with tools like
SolarWinds, Nagios, Zabbix, Dynatrace, AppDynamics, Splunk , etc. Architecting
CMDB structures , defining CSDM alignment, and ensuring accurate CI population and normalization. Building and maintaining
automation workflows
that drive proactive IT operations. Collaborating with internal and client-side architects, developers, and stakeholders. Leading client workshops, requirement analysis, and knowledge transfer sessions. Providing mentorship to junior team members and supporting pre-sales when required. Qualifications
Location:
Remote (Candidates must be based in the USA)
What We're Looking For:
8+ years
of strong, hands-on experience in
ServiceNow ITOM
modules. Deep understanding of
Discovery ,
Service Mapping ,
Event Management , and
CMDB
architecture. Proven experience integrating with
cloud platforms
(AWS, Azure, GCP) and on-prem systems. Strong grasp of
CSDM (Common Service Data Model)
best practices and CMDB governance. Experience in scripting (JavaScript), MID Server configurations, probe/sensor tuning, and flow designer. Familiarity with
ITSM, ITAM, or IRM/GRC
is a bonus. Must have
ServiceNow certifications
(CIS-ITOM or equivalent highly preferred). Exceptional communication, documentation, and client engagement skills. Prior experience working with
USA-based clients or in a remote consulting environment
is highly desired. Knowledge of FinOps and Compliance is good to have Mainline active certification is a must. Additional Information
Location:
Remote (Candidates must be based in the USA)
Why Join REDE?
Join a
fast-growing ServiceNow-focused firm
with a strong presence in the USA, EU, and India. Work on
high-impact projects
with Fortune 500 companies. Be part of a
Center of Excellence (CoE)
for ServiceNow ITOM and AI integrations. Opportunity to
lead implementations
and be at the forefront of digital transformation. Competitive salary and performance-based incentives. Flexible work hours and a remote-friendly culture.
Ready to Apply?
If you are a hands-on ITOM professional who thrives in dynamic environments and wants to make a real impact - we'd love to hear from you.
Send your updated resume to:
hr rede-consulting.com Subject: Senior ServiceNow ITOM Expert - USA
Note:
Remote
Candidates must be based in the USA
Visit us:
www.rede-consulting.com Connect with us on LinkedIn:
linkedin.com/company/rede-consulting