Fairmont State University
Temporary Part Time Student Success Support Specialist
Fairmont State University, Fairmont, West Virginia, us, 26555
Posting Details
Posting Detail Information
Requisition Number 2026002TP
Classification Title TEMPORARY APPOINTMENT FOR SPECIAL PROGRAMS
Working Title Temporary Part Time Student Success Support Specialist
OASIS Title 75465X Casual or Seasonal Worker Nonexempt
Type of Position T-Job
Grant Funded Position? No
If temporary (or grant funded) position, indicate ending date 01/09/2026
Benefits Eligible? No
Appointment Length
Description of Job Duties and Responsibilities
Fairmont State University is seeking a temporary, part-time, Student Success Support Specialist to provide supplemental coverage and support to the Student Success team. This position is ideal for individuals who are customer focused, detail oriented, and eager to help students navigate university systems during peak service periods. This role supports front-line services and administrative tasks, with a student-centered approach and a commitment to enhancing the overall student experience. The ideal candidate brings a student-centered mindset and a desire to make a meaningful impact.
Key Responsibilities: Provide support and resolution to general student inquiries related to admissions, financial aid, registration, student accounts, and more. Triage and escalate complex cases to appropriate full-time staff or departments. Assist in processing student-related documents including applications, transcripts, financial aid forms, and immunization records. Support front-deskfront desk coverage at the Turley Center, welcoming guests and offering guidance on university processes and offices. Participate in student outreach efforts related to enrollment, payment plans, and account status follow-ups. Assist in preparation and execution of campus events such as orientation, Welcome Weekend, and Maroon & White visitation days. Support special projects and initiatives as assigned by the supervisor. Schedule & Compensation:
20-25 hours per week, flexible scheduling within business hours. May require occasional extended hours during campus events. Hourly wage based on experience. Minimum Required Education
High School Diploma
Minimum Expectations
Minimum Qualifications
Preferred Qualifications
Associate's degree and/or up to 5 years of experience in a fast-paced setting. Prior experience in customer service, administrative, or a studentstudent-facing role. Familiarity with university systems and student life cycle processes (preferred but not required). Strong communication, organization, and multitasking abilities. Ability to maintain confidentiality and exercise good judgment.
Special Conditions
Required Licenses and/or Certifications
Department/Supervision
Department Enrollment Management
Employment Location Main Campus, Fairmont
Position will report to (title) Associate Director of Retention Initiatives
Recruitment/Advertising
Anticipated Hire Date ASAP
Base Salary/Hourly Rate
Special Instructions to Applicants
Job Posting Date 06/16/2025
Job Close Date 08/15/2025
Quicklink for Posting https://www.fairmontstatejobs.com/postings/8291
Posting Detail Information
Requisition Number 2026002TP
Classification Title TEMPORARY APPOINTMENT FOR SPECIAL PROGRAMS
Working Title Temporary Part Time Student Success Support Specialist
OASIS Title 75465X Casual or Seasonal Worker Nonexempt
Type of Position T-Job
Grant Funded Position? No
If temporary (or grant funded) position, indicate ending date 01/09/2026
Benefits Eligible? No
Appointment Length
Description of Job Duties and Responsibilities
Fairmont State University is seeking a temporary, part-time, Student Success Support Specialist to provide supplemental coverage and support to the Student Success team. This position is ideal for individuals who are customer focused, detail oriented, and eager to help students navigate university systems during peak service periods. This role supports front-line services and administrative tasks, with a student-centered approach and a commitment to enhancing the overall student experience. The ideal candidate brings a student-centered mindset and a desire to make a meaningful impact.
Key Responsibilities: Provide support and resolution to general student inquiries related to admissions, financial aid, registration, student accounts, and more. Triage and escalate complex cases to appropriate full-time staff or departments. Assist in processing student-related documents including applications, transcripts, financial aid forms, and immunization records. Support front-deskfront desk coverage at the Turley Center, welcoming guests and offering guidance on university processes and offices. Participate in student outreach efforts related to enrollment, payment plans, and account status follow-ups. Assist in preparation and execution of campus events such as orientation, Welcome Weekend, and Maroon & White visitation days. Support special projects and initiatives as assigned by the supervisor. Schedule & Compensation:
20-25 hours per week, flexible scheduling within business hours. May require occasional extended hours during campus events. Hourly wage based on experience. Minimum Required Education
High School Diploma
Minimum Expectations
Minimum Qualifications
Preferred Qualifications
Associate's degree and/or up to 5 years of experience in a fast-paced setting. Prior experience in customer service, administrative, or a studentstudent-facing role. Familiarity with university systems and student life cycle processes (preferred but not required). Strong communication, organization, and multitasking abilities. Ability to maintain confidentiality and exercise good judgment.
Special Conditions
Required Licenses and/or Certifications
Department/Supervision
Department Enrollment Management
Employment Location Main Campus, Fairmont
Position will report to (title) Associate Director of Retention Initiatives
Recruitment/Advertising
Anticipated Hire Date ASAP
Base Salary/Hourly Rate
Special Instructions to Applicants
Job Posting Date 06/16/2025
Job Close Date 08/15/2025
Quicklink for Posting https://www.fairmontstatejobs.com/postings/8291