Manhattan Strategy Group
Information Technology Operations Supervisor
Manhattan Strategy Group, Bethesda, Maryland, us, 20811
Information Technology Operations Supervisor Join to apply for the
Information Technology Operations Supervisor
role at
Manhattan Strategy Group Information Technology Operations Supervisor Join to apply for the
Information Technology Operations Supervisor
role at
Manhattan Strategy Group Get AI-powered advice on this job and more exclusive features. Description
Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.
Description
Clearance Requirement:
Eligibility for NASA Public Trust
We are seeking a results-driven
Information Technology Operations Supervisor
to oversee daily IT activities and system operations supporting NASA’s Research and Education Support Services (NRESS) contract. This position is responsible for supervising IT staff, managing software development and testing cycles, and ensuring the delivery, availability, and sustainability of the contract’s application and infrastructure components. The ideal candidate brings deep technical expertise, operational leadership experience, and a collaborative approach to supporting mission-critical systems in a federal environment.
Key Responsibilities
Plan, allocate, and supervise the daily work of the IT team, including system administrators, developers, testers, and network/security staff. Ensure the operational performance, availability, and maintainability of all systems supporting peer review, solicitation, data management, and internal contract functions. Oversee configuration management, system administration, patching, and performance monitoring across hardware, software, network, and security components. Manage ongoing software development and quality assurance efforts, including system enhancements, testing, deployment, and version control. Review software test results, identify deficiencies, and recommend/implement appropriate corrective actions. Collaborate with senior IT leadership to align operations with project timelines, user requirements, and agency security policies. Monitor system and application lifecycle processes to ensure sustainability, audit readiness, and regulatory compliance. Provide mentorship and support to IT staff, cultivating a responsive and solutions-oriented team environment. Serve as a liaison between IT teams and internal or government stakeholders on matters of system status, issue resolution, and release planning.
Required Qualifications
Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field. Minimum of 10 years of experience in IT operations, with at least 5 years in a supervisory role overseeing software development and system support. Experience managing cross-functional teams supporting enterprise applications, networks, and system security. Strong understanding of software development life cycles (SDLC), configuration management, and testing methodologies. Familiarity with system monitoring tools, ticketing platforms, and incident response protocols. Ability to obtain a NASA Public Trust clearance.
Preferred Qualifications
Professional certification such as ITIL, PMP, CompTIA Security+, or Microsoft/AWS certifications. Experience supporting federal systems, especially research platforms like NSPIRES. Familiarity with NASA’s IT and cybersecurity policies, or experience in government research environments. Knowledge of DevSecOps practices and agile system delivery models.
Why Join Us?
This role offers the opportunity to manage the performance and evolution of IT systems critical to NASA’s mission. As the IT Operations Supervisor, you’ll ensure the seamless delivery of secure, reliable, and scalable technology solutions that support groundbreaking science and research program oversight.Seniority level
Seniority levelMid-Senior level Employment type
Employment typeContract Job function
Job functionInformation Technology IndustriesBusiness Consulting and Services Referrals increase your chances of interviewing at Manhattan Strategy Group by 2x Get notified about new Information Technology Operations Supervisor jobs in
Bethesda, MD . Integrations Project Manager(Remote), Day Shift, Information Technology Gaithersburg, MD $83,112.12-$124,675.20 5 days ago Integrations Project Manager(REMOTE), Day Shift, Information Technology Gaithersburg, MD $83,112.12-$124,675.20 5 days ago SUPV IT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC) Washington, DC $40,000.00-$50,000.00 4 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Information Technology Operations Supervisor
role at
Manhattan Strategy Group Information Technology Operations Supervisor Join to apply for the
Information Technology Operations Supervisor
role at
Manhattan Strategy Group Get AI-powered advice on this job and more exclusive features. Description
Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.
Description
Clearance Requirement:
Eligibility for NASA Public Trust
We are seeking a results-driven
Information Technology Operations Supervisor
to oversee daily IT activities and system operations supporting NASA’s Research and Education Support Services (NRESS) contract. This position is responsible for supervising IT staff, managing software development and testing cycles, and ensuring the delivery, availability, and sustainability of the contract’s application and infrastructure components. The ideal candidate brings deep technical expertise, operational leadership experience, and a collaborative approach to supporting mission-critical systems in a federal environment.
Key Responsibilities
Plan, allocate, and supervise the daily work of the IT team, including system administrators, developers, testers, and network/security staff. Ensure the operational performance, availability, and maintainability of all systems supporting peer review, solicitation, data management, and internal contract functions. Oversee configuration management, system administration, patching, and performance monitoring across hardware, software, network, and security components. Manage ongoing software development and quality assurance efforts, including system enhancements, testing, deployment, and version control. Review software test results, identify deficiencies, and recommend/implement appropriate corrective actions. Collaborate with senior IT leadership to align operations with project timelines, user requirements, and agency security policies. Monitor system and application lifecycle processes to ensure sustainability, audit readiness, and regulatory compliance. Provide mentorship and support to IT staff, cultivating a responsive and solutions-oriented team environment. Serve as a liaison between IT teams and internal or government stakeholders on matters of system status, issue resolution, and release planning.
Required Qualifications
Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field. Minimum of 10 years of experience in IT operations, with at least 5 years in a supervisory role overseeing software development and system support. Experience managing cross-functional teams supporting enterprise applications, networks, and system security. Strong understanding of software development life cycles (SDLC), configuration management, and testing methodologies. Familiarity with system monitoring tools, ticketing platforms, and incident response protocols. Ability to obtain a NASA Public Trust clearance.
Preferred Qualifications
Professional certification such as ITIL, PMP, CompTIA Security+, or Microsoft/AWS certifications. Experience supporting federal systems, especially research platforms like NSPIRES. Familiarity with NASA’s IT and cybersecurity policies, or experience in government research environments. Knowledge of DevSecOps practices and agile system delivery models.
Why Join Us?
This role offers the opportunity to manage the performance and evolution of IT systems critical to NASA’s mission. As the IT Operations Supervisor, you’ll ensure the seamless delivery of secure, reliable, and scalable technology solutions that support groundbreaking science and research program oversight.Seniority level
Seniority levelMid-Senior level Employment type
Employment typeContract Job function
Job functionInformation Technology IndustriesBusiness Consulting and Services Referrals increase your chances of interviewing at Manhattan Strategy Group by 2x Get notified about new Information Technology Operations Supervisor jobs in
Bethesda, MD . Integrations Project Manager(Remote), Day Shift, Information Technology Gaithersburg, MD $83,112.12-$124,675.20 5 days ago Integrations Project Manager(REMOTE), Day Shift, Information Technology Gaithersburg, MD $83,112.12-$124,675.20 5 days ago SUPV IT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC) Washington, DC $40,000.00-$50,000.00 4 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr