Care Manager - Medical Assistant

Care Manager - Medical AssistantLocation: Santa Ana, CA (Headquarters)Schedule: Monday - FridayPay Rate: $23.00 - $25.00 per hour (based on experience)About the RoleWe are hiring a Care Manager - Medical Assistant to join our dedicated care team in Santa Ana. This phone-based, in-office position plays a key role in coordinating care and providing ongoing support to seniors and their families. If you're passionate about patient-centered care, have exceptional phone etiquette, and thrive in a collaborative healthcare environment-this opportunity is for you.Key ResponsibilitiesConduct patient assessments and develop customized care plansCoordinate referrals, follow-ups, and care updates with patients, families, and providersManage all communication through phone, email, and internal platformsMaintain detailed and accurate documentation in our care systemsAct as a liaison between multiple providers and care partners to ensure continuity of careMonitor patient needs and adjust care plans accordinglyEducate and support patients and families on treatment and resourcesConduct diagnostic evaluations and contribute to treatment planningProvide administrative and clinical support to the care management teamParticipate in quality improvement efforts and assist with team goalsPerform other duties as assigned to support patient care and team operationsWhat We're Looking ForMedical Assistant diploma or certificate (Required)Excellent phone communication and etiquetteFriendly, positive attitude and ability to build trust quicklyStrong organizational and multitasking skillsExperience working with seniors or in geriatric careComfortable collaborating with multiple providers and care teamsTech-savvy and able to learn care coordination platformsReliable, professional, and compassionate in all interactionsWhy Join Our TeamAt Senior Doc, we're committed to making meaningful connections with the people we serve. As a Care Manager, you'll be part of a mission-driven organization that values compassion, respect, and excellence in care. We provide a supportive team culture, consistent weekday hours, and a workplace where your work truly matters.BenefitsMedical, dental, vision, and life insurancePaid time off for work-life balancePositive, team-oriented work environmentGrowth opportunities within a fast-growing organizationIf you're ready to take the next step in your healthcare career and help seniors navigate their care journey with compassion and skill, we'd love to hear from you.Apply now to join our team as a Care Manager - Medical Assistant in Santa Ana.#ZR