Lafayette Miami
Join to apply for the
Floor Manager- Fine Dining
role at
Lafayette Miami 3 weeks ago Be among the first 25 applicants Join to apply for the
Floor Manager- Fine Dining
role at
Lafayette Miami Get AI-powered advice on this job and more exclusive features. The Floor Manager Fine Dining is responsible for the seamless daily operation of the front-of-house, ensuring an exceptional and memorable guest experience through attentive, polished service and expert table-side presentation. This role supervises and mentors servers, bussers, and food runners, upholds the highest standards of fine dining etiquette, and enforces company policies. The Manager Fine Dining actively engages with guests, supports menu and guest engagement with perform table side work and wine service, manages inventory and costs, and assists the leadership team during peak service. Additional responsibilities include maintaining legal compliance, managing budgets, identifying training needs, and developing staff, all while exemplifying professionalism and refined hospitality at every guest interaction
Responsibilities
Managing Fine Dining Floor Operations
Oversee daily restaurant operations to ensure smooth service and guest satisfaction. Train, supervise, and provide hands-on management to ensure staff compliance with company policies, standards, and procedures. Lead by example with polished table-side presence, including greeting guests, assisting with menu and wine selections, and performing tableside preparations or presentations as required Monitor and enforce legal and regulatory compliance (including alcohol, food safety, and labor laws). Manage inventory and cost controls; understand and analyze sales mix, issues and returns, and end-of-period inventory. Enforce all control policies and procedures (e.g., Time and Attendance, Missed Punch, PTO, Overtime, No Alcohol/Drug). Attend pre- and post- shift meetings to understand operation needs and prepare accordingly. Schedule staff appropriately using scheduling tools (e.g., HotSchedules), monitor time cards, and manage overtime approval. Process daily payroll to avoid discrepancies. Maintain food handling, cleaning, and sanitation standards in line with company guidelines Determines staffing needs, conducts interviews in compliance with laws, and communicates with HR and General Manager to fill positions.
Customer Service & Guest Relations
Interacts with guests to create memorable experiences, respond to feedback, ensure satisfaction. and resolves complaints promptly and professionally. Conducts tableside preparations and presentations, including but not limited to: carving meats, filleting fish, preparing salads, and flambing desserts in the dining room. Empowers staff to deliver excellent customer service, monitor guest satisfaction, and implements continuous improvement initiatives. Manages difficult or emotional situations with guests, focuses on solutions, and maintains composure. Review guest feedback and satisfaction results with staff to drive continuous improvement.
Financial & Operational Management
Works within approved budgets, implements cost-saving measures, and analyzes profit and loss statements to meet company goals. Understand and utilize Profit and Loss statements to support company objectives. Implement cost-saving strategies as directed by management. Understands business implications of decisions, monitors market trends and competition, and identifies opportunities and threats. Manages controllable expenses, monitors inventory and sales mix, and minimizes waste to maximize profitability. Participate in the development and implementation of corrective action plans for operational or financial issues.
Staff Leadership & Development
Communicate expectations, policies, and event details clearly to all team members. Supervises servers, bussers, and food runners to ensure guest service, operational needs, and financial objectives are met. Trains staff on policies, procedures, and service standards; implements structured onboarding and ongoing training programs. Communicate expectations, policies, and event details clearly to all team members. Provides feedback, conducts performance reviews, and follows disciplinary procedures as needed. Uses Hotschedules to create efficient staffing plans, monitors timecards to control overtime, and processes payroll to avoid discrepancies. Model and coach adaptability, effective communication, and problem-solving skills. Maintain a professional demeanor that reflects company values and inspires confidence. Foster teamwork and collaboration; support and participate in team efforts to achieve common goals.
Compliance & Safety
Ensures compliance with all internal policies, standards, and legal requirements. Maintains food handling, sanitation, and cleaning standards in accordance with company guidelines. Ensures consistent attendance, covers work responsibilities when absent, and arrives punctually for meetings and appointments.
Adaptability & Continuous Improvement
Adapts to changing business needs, manages competing demands, and adjusts approaches as required. Continuously builds knowledge and skills, shares expertise with the team, and encourages a culture of learning
Requirements
Education & Certification
High school diploma or equivalent; post-secondary education in hospitality, business, or management. The equivalent of 5+ work experience will be considered also.
Experience
Industry Experience: 5+ years of experience in Fine dining restaurant or hospitality management, with proven leadership in service and beverage operations. Proven experience in staff training, scheduling, managing Front of house operation teams and performance management. Experience with inventory control, cost management, and understanding of Profit & Loss statements.
Skills & Knowledge
Exceptional interpersonal and guest relations skills, with a focus on creating memorable experiences and resolving conflicts. Advanced knowledge of fine dining service standards, etiquette, and table-side techniques. Proficiency in wine varieties, regions, and food pairing principles Ability to analyze profit and loss statements, manage budgets, and implement cost-saving measures. Proficiency in inventory management, scheduling, and payroll systems (e.g., Hotschedules). Thorough understanding of alcohol service laws, health and safety regulations, and company policies. Some knowledge of wine varieties, regions, and food pairing principles will be a great plus. Ability to manage change, prioritize competing demands, and adapt to evolving business needs. Knowledge of restaurant operations, including service standards, menu planning, and inventory management. Fluency in English, French, and Spanish is required to effectively communicate with a diverse team and serve an international clientele
Personal Attributes
Maintains composure and professionalism, treating others with respect and upholding high ethical standards. Demonstrates adaptability and remains effective under pressure, quickly resolving issues as they arise. Proactively identifies opportunities for improvement and takes initiative to implement solutions. Fosters a collaborative, positive, and motivating work environment. Exhibits strong leadership and team-building skills, inspiring and developing staff to achieve their best. Consistently reliable and punctual, setting a positive example for the team. Committed to ongoing professional development and actively shares knowledge to support team growth
Other Requirements
Flexibility: Willingness to work evenings, weekends, and holidays as required by business needs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Sales and Business Development Industries
Restaurants Referrals increase your chances of interviewing at Lafayette Miami by 2x Get notified about new Floor Manager jobs in
Miami, FL . Floor Manager AVA Coconut Grove (Fall 2025)
Miami, FL $62,600.00-$87,600.00 3 days ago Hollywood, FL $62,600.00-$87,600.00 2 weeks ago Department Manager - Dolphin Mall *New Store*
Miami, FL $58,700.00-$71,160.00 3 weeks ago DGB Americas Travel Retail Brand Manager
assistant store manager - South Miami, FL
Miami, FL $53,700.00-$61,800.00 2 days ago Miramar, FL $62,600.00-$87,600.00 3 days ago District Manager, Burger King, Company Operations
Miami, FL $60,000.00-$75,000.00 5 days ago Kendall, FL $62,600.00-$87,600.00 3 days ago Retail Assistant Store Manager-Westchester Shopping Center
Hialeah, FL $70,000.00-$80,000.00 6 months ago Retail Assistant Store Manager-London Square
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Floor Manager- Fine Dining
role at
Lafayette Miami 3 weeks ago Be among the first 25 applicants Join to apply for the
Floor Manager- Fine Dining
role at
Lafayette Miami Get AI-powered advice on this job and more exclusive features. The Floor Manager Fine Dining is responsible for the seamless daily operation of the front-of-house, ensuring an exceptional and memorable guest experience through attentive, polished service and expert table-side presentation. This role supervises and mentors servers, bussers, and food runners, upholds the highest standards of fine dining etiquette, and enforces company policies. The Manager Fine Dining actively engages with guests, supports menu and guest engagement with perform table side work and wine service, manages inventory and costs, and assists the leadership team during peak service. Additional responsibilities include maintaining legal compliance, managing budgets, identifying training needs, and developing staff, all while exemplifying professionalism and refined hospitality at every guest interaction
Responsibilities
Managing Fine Dining Floor Operations
Oversee daily restaurant operations to ensure smooth service and guest satisfaction. Train, supervise, and provide hands-on management to ensure staff compliance with company policies, standards, and procedures. Lead by example with polished table-side presence, including greeting guests, assisting with menu and wine selections, and performing tableside preparations or presentations as required Monitor and enforce legal and regulatory compliance (including alcohol, food safety, and labor laws). Manage inventory and cost controls; understand and analyze sales mix, issues and returns, and end-of-period inventory. Enforce all control policies and procedures (e.g., Time and Attendance, Missed Punch, PTO, Overtime, No Alcohol/Drug). Attend pre- and post- shift meetings to understand operation needs and prepare accordingly. Schedule staff appropriately using scheduling tools (e.g., HotSchedules), monitor time cards, and manage overtime approval. Process daily payroll to avoid discrepancies. Maintain food handling, cleaning, and sanitation standards in line with company guidelines Determines staffing needs, conducts interviews in compliance with laws, and communicates with HR and General Manager to fill positions.
Customer Service & Guest Relations
Interacts with guests to create memorable experiences, respond to feedback, ensure satisfaction. and resolves complaints promptly and professionally. Conducts tableside preparations and presentations, including but not limited to: carving meats, filleting fish, preparing salads, and flambing desserts in the dining room. Empowers staff to deliver excellent customer service, monitor guest satisfaction, and implements continuous improvement initiatives. Manages difficult or emotional situations with guests, focuses on solutions, and maintains composure. Review guest feedback and satisfaction results with staff to drive continuous improvement.
Financial & Operational Management
Works within approved budgets, implements cost-saving measures, and analyzes profit and loss statements to meet company goals. Understand and utilize Profit and Loss statements to support company objectives. Implement cost-saving strategies as directed by management. Understands business implications of decisions, monitors market trends and competition, and identifies opportunities and threats. Manages controllable expenses, monitors inventory and sales mix, and minimizes waste to maximize profitability. Participate in the development and implementation of corrective action plans for operational or financial issues.
Staff Leadership & Development
Communicate expectations, policies, and event details clearly to all team members. Supervises servers, bussers, and food runners to ensure guest service, operational needs, and financial objectives are met. Trains staff on policies, procedures, and service standards; implements structured onboarding and ongoing training programs. Communicate expectations, policies, and event details clearly to all team members. Provides feedback, conducts performance reviews, and follows disciplinary procedures as needed. Uses Hotschedules to create efficient staffing plans, monitors timecards to control overtime, and processes payroll to avoid discrepancies. Model and coach adaptability, effective communication, and problem-solving skills. Maintain a professional demeanor that reflects company values and inspires confidence. Foster teamwork and collaboration; support and participate in team efforts to achieve common goals.
Compliance & Safety
Ensures compliance with all internal policies, standards, and legal requirements. Maintains food handling, sanitation, and cleaning standards in accordance with company guidelines. Ensures consistent attendance, covers work responsibilities when absent, and arrives punctually for meetings and appointments.
Adaptability & Continuous Improvement
Adapts to changing business needs, manages competing demands, and adjusts approaches as required. Continuously builds knowledge and skills, shares expertise with the team, and encourages a culture of learning
Requirements
Education & Certification
High school diploma or equivalent; post-secondary education in hospitality, business, or management. The equivalent of 5+ work experience will be considered also.
Experience
Industry Experience: 5+ years of experience in Fine dining restaurant or hospitality management, with proven leadership in service and beverage operations. Proven experience in staff training, scheduling, managing Front of house operation teams and performance management. Experience with inventory control, cost management, and understanding of Profit & Loss statements.
Skills & Knowledge
Exceptional interpersonal and guest relations skills, with a focus on creating memorable experiences and resolving conflicts. Advanced knowledge of fine dining service standards, etiquette, and table-side techniques. Proficiency in wine varieties, regions, and food pairing principles Ability to analyze profit and loss statements, manage budgets, and implement cost-saving measures. Proficiency in inventory management, scheduling, and payroll systems (e.g., Hotschedules). Thorough understanding of alcohol service laws, health and safety regulations, and company policies. Some knowledge of wine varieties, regions, and food pairing principles will be a great plus. Ability to manage change, prioritize competing demands, and adapt to evolving business needs. Knowledge of restaurant operations, including service standards, menu planning, and inventory management. Fluency in English, French, and Spanish is required to effectively communicate with a diverse team and serve an international clientele
Personal Attributes
Maintains composure and professionalism, treating others with respect and upholding high ethical standards. Demonstrates adaptability and remains effective under pressure, quickly resolving issues as they arise. Proactively identifies opportunities for improvement and takes initiative to implement solutions. Fosters a collaborative, positive, and motivating work environment. Exhibits strong leadership and team-building skills, inspiring and developing staff to achieve their best. Consistently reliable and punctual, setting a positive example for the team. Committed to ongoing professional development and actively shares knowledge to support team growth
Other Requirements
Flexibility: Willingness to work evenings, weekends, and holidays as required by business needs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Sales and Business Development Industries
Restaurants Referrals increase your chances of interviewing at Lafayette Miami by 2x Get notified about new Floor Manager jobs in
Miami, FL . Floor Manager AVA Coconut Grove (Fall 2025)
Miami, FL $62,600.00-$87,600.00 3 days ago Hollywood, FL $62,600.00-$87,600.00 2 weeks ago Department Manager - Dolphin Mall *New Store*
Miami, FL $58,700.00-$71,160.00 3 weeks ago DGB Americas Travel Retail Brand Manager
assistant store manager - South Miami, FL
Miami, FL $53,700.00-$61,800.00 2 days ago Miramar, FL $62,600.00-$87,600.00 3 days ago District Manager, Burger King, Company Operations
Miami, FL $60,000.00-$75,000.00 5 days ago Kendall, FL $62,600.00-$87,600.00 3 days ago Retail Assistant Store Manager-Westchester Shopping Center
Hialeah, FL $70,000.00-$80,000.00 6 months ago Retail Assistant Store Manager-London Square
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr