Comcast
VP, Product Management, Xfinity App Engagement & Strategy
Comcast, Philadelphia, Pennsylvania, United States, 19102
Join Comcast
Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. The Connected Living team is part of Comcast's Global Technology and Product organization. We're creating the ultimate connected experience
fueled by the most advanced WiFi on the planet. Our focus: the smartest, fastest, and most secure online connectivity; seamless mobile integration; with a modern smart home experience built right in. At the center of it all is the Xfinity app we develop
where customers join Xfinity, manage their services, discover new features, and unlock the full value of their relationship with us. Reporting directly to the SVP of Connected Living Product, the VP of Xfinity App Engagement & Strategy plays a critical role in shaping how customers experience the full value of Xfinity. Your mission: to transform the Xfinity app into a trusted daily companion to Xfinity that drives engagement and growth in our services. You'll also lead the end-to-end strategies and experiences that make our features better-together across the Xfinity app. This is a rare opportunity to lead the flagship product experience for millions of customers
with visibility, influence, and impact at the highest levels of the company. Core Responsibilities
Product Leadership
Develop a vision and product strategies, aligned with the business, that lead us into the future and set the direction of your team's development. Define success metrics and lead a data-driven approach to optimizing customer outcomes. Assess and evaluate product and experience opportunities to help achieve defined business outcomes. Drive end-to-end execution across discovery, delivery, experimentation, and optimization. Foster a strong product culture rooted in customer obsession, iteration, velocity, and re-use. Team & Stakeholder Leadership
Act as the "Chief Talent Officer" for your team
attract, inspire, and grow world-class product talent. Lead a high-performing, collaborative team that works toward shared goals to deliver 10x impact. Serve as a product evangelist and convey compelling narratives with audiences across the organization, aligning stakeholders around vision, concepts, and priorities. Partner closely with Engineering, UX, Marketing, Business, and Customer Experience teams to ensure execution matches intent. Operate effectively in an agile environment while adapting the structures to fit team and business needs. Required Skill Sets
Proven product leadership experience in a fast-paced environment with rapidly developing products. Deep expertise in mobile application development and digital customer experiences. Track record of owning and scaling high-impact products across the full lifecycle. Experience with AI-powered products, personalization, and contextual content delivery. Demonstrated success leading experimentation and A/B testing in app environments. Exceptional communication skills
able to navigate complexity, influence at all levels, and inspire action. Strong organizational, program, and project management capabilities. Fluency in Agile development practices and team operating models. Why Join Us
This is more than a product leadership role
it's your chance to shape how millions of people experience one of the most advanced connectivity ecosystems in the world. At Comcast, you'll join a passionate team that values creativity, speed, and simplicity
and you'll help define what's next for our customers. Employee Expectations
Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion. Do what's right for each other, our customers, investors, and our communities. Collaborating, Data Driven Approach, Experimentation, Product Development, Product Management, Product Planning, Product Strategies We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your realityto help support you physically, financially and emotionally through the big milestones and in your everyday life. Bachelor's Degree. While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience: 15 Years + Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. The Connected Living team is part of Comcast's Global Technology and Product organization. We're creating the ultimate connected experience
fueled by the most advanced WiFi on the planet. Our focus: the smartest, fastest, and most secure online connectivity; seamless mobile integration; with a modern smart home experience built right in. At the center of it all is the Xfinity app we develop
where customers join Xfinity, manage their services, discover new features, and unlock the full value of their relationship with us. Reporting directly to the SVP of Connected Living Product, the VP of Xfinity App Engagement & Strategy plays a critical role in shaping how customers experience the full value of Xfinity. Your mission: to transform the Xfinity app into a trusted daily companion to Xfinity that drives engagement and growth in our services. You'll also lead the end-to-end strategies and experiences that make our features better-together across the Xfinity app. This is a rare opportunity to lead the flagship product experience for millions of customers
with visibility, influence, and impact at the highest levels of the company. Core Responsibilities
Product Leadership
Develop a vision and product strategies, aligned with the business, that lead us into the future and set the direction of your team's development. Define success metrics and lead a data-driven approach to optimizing customer outcomes. Assess and evaluate product and experience opportunities to help achieve defined business outcomes. Drive end-to-end execution across discovery, delivery, experimentation, and optimization. Foster a strong product culture rooted in customer obsession, iteration, velocity, and re-use. Team & Stakeholder Leadership
Act as the "Chief Talent Officer" for your team
attract, inspire, and grow world-class product talent. Lead a high-performing, collaborative team that works toward shared goals to deliver 10x impact. Serve as a product evangelist and convey compelling narratives with audiences across the organization, aligning stakeholders around vision, concepts, and priorities. Partner closely with Engineering, UX, Marketing, Business, and Customer Experience teams to ensure execution matches intent. Operate effectively in an agile environment while adapting the structures to fit team and business needs. Required Skill Sets
Proven product leadership experience in a fast-paced environment with rapidly developing products. Deep expertise in mobile application development and digital customer experiences. Track record of owning and scaling high-impact products across the full lifecycle. Experience with AI-powered products, personalization, and contextual content delivery. Demonstrated success leading experimentation and A/B testing in app environments. Exceptional communication skills
able to navigate complexity, influence at all levels, and inspire action. Strong organizational, program, and project management capabilities. Fluency in Agile development practices and team operating models. Why Join Us
This is more than a product leadership role
it's your chance to shape how millions of people experience one of the most advanced connectivity ecosystems in the world. At Comcast, you'll join a passionate team that values creativity, speed, and simplicity
and you'll help define what's next for our customers. Employee Expectations
Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion. Do what's right for each other, our customers, investors, and our communities. Collaborating, Data Driven Approach, Experimentation, Product Development, Product Management, Product Planning, Product Strategies We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your realityto help support you physically, financially and emotionally through the big milestones and in your everyday life. Bachelor's Degree. While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience: 15 Years + Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.