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Apex Systems

Client Onboarding/Data Analyst

Apex Systems, Charlotte, North Carolina, United States, 28202

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Job Posting

Job#: 2082000 Top Requirements

Microsoft Office (Excel, PowerPoint) Strong communication for client and stakeholder interactions Attention to detail Self-starter with problem-solving skills Ability to manage multiple requests in a fast-paced environment Plusses

Analyzing requirements and assessing risks Banking operations and risk management Client onboarding or customer service Experience with onboarding workflow tools Background in trading or financial markets Job Description

The role involves assisting with the account opening process for clients, collaborating closely with sales teams, external clients, and back-office operations to ensure a seamless experience. As a key point of contact, the candidate will gather and validate necessary documentation, manage compliance requirements, and maintain precise record-keeping. This position demands a high level of attention to detail, especially concerning regulatory compliance and risk management. The successful candidate will thrive in a fast-paced, dynamic environment, adeptly handling multiple requests and effectively communicating with various stakeholders. The role requires a solid understanding of banking operations, trading activities, and the ability to navigate complex workflows to meet stringent deadlines. Oversee and manage the account opening process, ensuring all client requirements are met Collaborate with the back office for the validation and approval of accounts Collect and organize necessary documentation from clients to facilitate account setups Ensure all documents adhere to regulatory standards and comply with internal policies Act as the point of contact between clients, sales teams, and operations, addressing inquiries and providing updates Clearly communicate any requirements or changes to clients and internal stakeholders Monitor and enforce compliance with legal, regulatory, and credit requirements Analyze and assess potential risks associated with client accounts and transactions Utilize an onboarding workflow tool to track and manage a queue of requests, ensuring timely processing of all client onboarding Organize and prioritize requests within a high-volume queue to meet service level agreements Review and analyze incoming requests, identifying documentation needs and potential issues Maintain accurate records of all communications and transactions using internal tracking systems Work closely with sales representatives to gather information and facilitate a smooth onboarding experience Partner with back-office teams for ongoing support and validation processes Utilize Excel and other Microsoft Office applications to create metrics, reports, and presentations related to account management and onboarding progress Stay updated on industry best practices, regulatory changes, and internal process enhancements to continually improve workflows and compliance initiatives EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.