Community Veterinary Partners
Join Our Veterinary Team as a Client Service Representative!
Are you passionate about helping people and their pets? Do you thrive in a fast-paced environment and take pride in providing outstanding customer service? If so, we want to meet
you !
We're looking for a
Client Service Representative (CSR)
who will be the warm, welcoming face and friendly voice of our veterinary practice. In this role, you'll play a vital part in creating positive experiences for both pets and their people - from the first phone call to the final farewell at checkout.
What You'll Be Doing:
You'll wear many hats throughout the day, including: Answering a high volume of incoming calls with professionalism and compassion Scheduling and confirming appointments Handling prescription requests (in person, over the phone, and via fax) Updating electronic patient records and uploading medical files/images Checking in/out patients and managing payments Collaborating with doctors and technicians to support client needs Educating pet owners about our products, and services Our Ideal Candidate:
You're someone who:
Goes the extra mile to
delight
clients, not just satisfy them Has a
friendly, upbeat personality
and enjoys connecting with people Thrives in a
multitasking environment
and is eager to learn new things Stays
calm and collected under pressure , with a healthy dose of empathy Understands the emotional nature of veterinary care and handles it with grace Is
tech-savvy
and familiar with tools like Microsoft Outlook and Word Can adapt to
busy days or slower moments
with equal enthusiasm Brings strong
problem-solving
and
time-management
skills to the table What We Offer:
In return for your hard work and dedication, we provide:
A
competitive salary Employee discounts
on veterinary services for your pets A supportive and collaborative work environment Benefits available for both part-time and full-time positions (details discussed during the interview) If you're excited to bring your energy, empathy, and customer service skills to a team that truly cares -
we'd love to hear from you!
Benefits:
401(k) 401(k) matching Dental Insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Parental leave Retirement plan Vision insurance Schedule:
10-hour shift Day shift Holidays Every other weekend shift
Are you passionate about helping people and their pets? Do you thrive in a fast-paced environment and take pride in providing outstanding customer service? If so, we want to meet
you !
We're looking for a
Client Service Representative (CSR)
who will be the warm, welcoming face and friendly voice of our veterinary practice. In this role, you'll play a vital part in creating positive experiences for both pets and their people - from the first phone call to the final farewell at checkout.
What You'll Be Doing:
You'll wear many hats throughout the day, including: Answering a high volume of incoming calls with professionalism and compassion Scheduling and confirming appointments Handling prescription requests (in person, over the phone, and via fax) Updating electronic patient records and uploading medical files/images Checking in/out patients and managing payments Collaborating with doctors and technicians to support client needs Educating pet owners about our products, and services Our Ideal Candidate:
You're someone who:
Goes the extra mile to
delight
clients, not just satisfy them Has a
friendly, upbeat personality
and enjoys connecting with people Thrives in a
multitasking environment
and is eager to learn new things Stays
calm and collected under pressure , with a healthy dose of empathy Understands the emotional nature of veterinary care and handles it with grace Is
tech-savvy
and familiar with tools like Microsoft Outlook and Word Can adapt to
busy days or slower moments
with equal enthusiasm Brings strong
problem-solving
and
time-management
skills to the table What We Offer:
In return for your hard work and dedication, we provide:
A
competitive salary Employee discounts
on veterinary services for your pets A supportive and collaborative work environment Benefits available for both part-time and full-time positions (details discussed during the interview) If you're excited to bring your energy, empathy, and customer service skills to a team that truly cares -
we'd love to hear from you!
Benefits:
401(k) 401(k) matching Dental Insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Parental leave Retirement plan Vision insurance Schedule:
10-hour shift Day shift Holidays Every other weekend shift