STUDENT ACCOUNT SPECIALIST

Posting Details

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Working Title STUDENT ACCOUNT SPECIALIST

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Position Number 00811A

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Department FINANCE OFFICE

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Location Norfolk, VA

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Type of Position Classified

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Type of Job Full Time

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EEO Category F Administrative Support (Clerical & Sales)

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Job Description

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Ensure due diligence is followed in processing Title IV and Federal Perkins Loan transactions while ensuring that all reconciled differences are resolved monthly. Performs all University billings and actively followup to collect the University’s receivables. Process refunds and adjustments promptly and accurately and ensure compliance with University, Federal and State guidelines and regulations.

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Type of Recruitment

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Knowledge, skills and abilities

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Working knowledge of basic bookkeeping/accounting principles and practices. Working knowledge of office procedures and equipment. Strong verbal and written communication skills. Demonstrated ability to perform detailed work with numerical data, and to make arithmetical calculations rapidly and accurately. Demonstrated ability to effectively utilize personal computers to include word processing, spreadsheet, and related software. Demonstrated ability to prepare routine financial reports and statements. Demonstrated ability to analyze fiscal transactions for conformity with applicable procedures and regulations. Demonstrated ability to work effectively with people and to perform under pressure and meet deadlines.

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Special licenses, registration or certification

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None

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Education or training

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None

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Level and type of experience

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Some accounts receivable experience including billing and collecting of past due receivables. Some experience with Federal Perkins Loan Program. Some experience auditing records for accuracy and providing excellent customer service in a high volume environment.

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Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)

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Basic working experience with Federal Perkins Loan Program. Basic working experience auditing records for accuracy and providing excellent customer service in a high volume environment. Some experience with Banner software. High school diploma or the equivalent, supplemented by bookkeeping, accounting training and education.

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Conditions of Employment

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This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated.

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Annual Salary/Hourly Rate Salary non-negotiable $ - 36,750

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Posting Detail Information

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Job Requisition Number S02936

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Job Open To General Public

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Open Date 04/28/2025

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Close Date

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Open Until Filled Yes

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Special Instructions Summary

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None

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Criminal Background Check The final candidate is required to complete a criminal history check.

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College Home Page

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Department Home Page

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Equity Statement

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It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.

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Reasonable Accommodation Request

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If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at (757)683-3141.

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Alternative Hiring Process

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In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.

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To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.

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To request an AHP Letter, use this link: or call DARS at 800-552-5019, or DBVI at 800-622-2155.

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Pay Transparency Nondiscrimination Provision

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The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.

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Supplemental Questions

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Required fields are indicated with an asterisk (*).

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Applicant Documents

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Required Documents

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  Resume

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  Cover Letter/Letter of Application

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Optional Documents

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  Yellow Layoff Form

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  Blue Layoff Card

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  AHP Letter

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