Travel Health Information Services Technician

Travel Health Information Services TechnicianNear West Hollywood, CA AreaLength of Assignment: 13-Week Contract (Full-Time / Part-Time / Per Diem Shifts Available)Our Client is a nonprofit, independent healthcare organization committed to improving the health status of the communities we serve through:Leadership and excellence in delivering quality healthcare servicesExpanding the horizons of medical knowledge through biomedical researchEducating and training physicians and other healthcare professionalsJob Description:Receives and prioritizes customer requests from multiple sources and works them through the appropriate systems to completion within required -response timeframes and in accordance with State and Federal requirements and HIPAA regulations. Address customer inquiries for patient information, assists callers with making record requests and general customer service. Educate customers on information confidentiality and privacy regulations. Receive and prioritize customer requests from multiple sources and work them through the appropriate systems to completion within required response timeframes and in accordance to State and Federal requirements and HIPAA regulations. Identifies and responds appropriately to both internal and external customer needs utilizing available resourcesEDUCATION:3-5 years of relevant experience in a healthcare settingMinimum 1 year of experience using EPIC's Release of Information (ROI) module.Demonstrated knowledge of HIPAA laws and medical records handlingProven ability to process requests for various entities (patients, legal, medical, etc.)Proficiency with Kofax, PDF applications, and e-fax systemsData entry accuracy of 95% or higherCERTIFICATION & LICENSURE:EPIC/ROI (release of information module in EPIC) experience min 1 year requiredSome knowledge of HIPAA and Release of InformationPreferred RHIT/RHIA but no licensure requiredFor prompt and confidential consideration, please apply to the link below:Click here to apply online