ClinDCast LLC
Location: Remote Duration: 12 Months
Must-Have Skills (Candidates Without These Will Not Be Considered) 1+ years of experience with Epic Cadence, Grand Central, Prelude, Referrals, and SER
ServiceNow knowledge and experience
Strong customer service skills & customer-focused mindset
Ability to work independently (self-starter)
Required Certifications (Any 3 Must-Have) Epic Cadence
Epic Prelude
Epic Grand Central
Epic Referrals
Epic SER Badge
Job Description This role supports the maintenance of Epic provider records, including work queue resolution, ServiceNow tasks, and customer support tickets. Responsibilities include addressing registration and scheduling issues, configuring EVS and transport systems, and maintaining Epic Place of Service Records for billing/referrals. The role requires strong Epic expertise and a team-oriented approach.
Must-Have Skills (Candidates Without These Will Not Be Considered) 1+ years of experience with Epic Cadence, Grand Central, Prelude, Referrals, and SER
ServiceNow knowledge and experience
Strong customer service skills & customer-focused mindset
Ability to work independently (self-starter)
Required Certifications (Any 3 Must-Have) Epic Cadence
Epic Prelude
Epic Grand Central
Epic Referrals
Epic SER Badge
Job Description This role supports the maintenance of Epic provider records, including work queue resolution, ServiceNow tasks, and customer support tickets. Responsibilities include addressing registration and scheduling issues, configuring EVS and transport systems, and maintaining Epic Place of Service Records for billing/referrals. The role requires strong Epic expertise and a team-oriented approach.