XL Construction
Information Technology Specialist
XL Construction, San Francisco, California, United States, 94199
IT Desktop Support Technician (Field Based)
Be the face of IT for a fast-moving, innovative construction company.
Role Summary
Are you the person people turn to when the tech
has to work even in the middle of a dusty jobsite? Were looking for a hands-on
IT Jobsite Support Technician
to serve as a field-first tech expert for XLIs construction teams. From setting up mobile networks to resolving critical IT issues on the fly, this role is all about keeping our jobsite operations running smoothly and securely. Youll be the boots-on-the-ground problem solver for everything from network dropouts to application supportowning the end-to-end tech setup and teardown at our jobsites and field offices. This role combines technical precision with the spirit of a field operatorideal for someone who loves tech but doesnt want to sit behind a desk all day.
What Youll Do
Tackle
onsite IT support requests : hardware, software, and network troubleshooting Set up and decommission
temporary jobsite IT environments laptops, routers, switches, AV tools, mobile devices Partner with
ISPs and vendors
to get connectivity up and runningor shut down cleanly Configure and maintain
secure, stable networks
(wired and wireless) at remote field locations Support and troubleshoot
construction-specific software and internal applications Collaborate with other IT teams to handle
upgrades, contract renewals, and deployments Keep devices updated and compliant with IT and cybersecurity policies Maintain clear
documentation
on asset inventory, jobsite setups, and configurations Support imaging, inventory, and device rollout as needed What You Bring
35 years
of IT support experience, with
1+ year
of field-based or onsite work Hands-on experience with
hardware and networking gear
(desktops, laptops, access points, switches, etc.) Strong grasp of
networking fundamentals : TCP/IP, DHCP, VPNs, firewalls Confident troubleshooting Microsoft 365, AD, and other key applications Familiar with
construction tech environments
or mobile jobsite support (a big plus) Strong communication skillsyou can keep calm and clear, even in the field Familiarity with
ticketing systems
(like HappyFox) and MDM tools (like Meraki) Certifications
like A+, Network+, or MCP are a bonus Valid
drivers license
and comfort traveling to multiple sites Working Conditions
Field-based role with regular travel to project sites and branch offices Must be able to
lift up to 50 lbs
and work occasionally in outdoor or active construction environments Some
non-standard hours
may be required depending on project needs Compensation & Benefits
Salary Range:
$85,000 $105,000/year (CA pay transparency compliant) Total compensation
based on experience, skills, and fit Full benefits package : medical, dental, 401(k), paid time off, and wellness programs Bonus potential
based on company and individual performance Why XLI?
Were not just building buildingswere building careers, partnerships, and a culture of shared success. At
XLI , our IT team plays a critical role in enabling field and office teams to do their best worksafely, efficiently, and with confidence. If you thrive in the action, love solving problems, and want to see your impact firsthand, this is your opportunity to grow with us.
Equal Opportunity Employer
XLI is proud to be an
Equal Opportunity Employer . We celebrate diversity and are committed to creating an inclusive environment for all employeesregardless of race, gender, identity, veteran status, disability, or background. #J-18808-Ljbffr
Role Summary
Are you the person people turn to when the tech
has to work even in the middle of a dusty jobsite? Were looking for a hands-on
IT Jobsite Support Technician
to serve as a field-first tech expert for XLIs construction teams. From setting up mobile networks to resolving critical IT issues on the fly, this role is all about keeping our jobsite operations running smoothly and securely. Youll be the boots-on-the-ground problem solver for everything from network dropouts to application supportowning the end-to-end tech setup and teardown at our jobsites and field offices. This role combines technical precision with the spirit of a field operatorideal for someone who loves tech but doesnt want to sit behind a desk all day.
What Youll Do
Tackle
onsite IT support requests : hardware, software, and network troubleshooting Set up and decommission
temporary jobsite IT environments laptops, routers, switches, AV tools, mobile devices Partner with
ISPs and vendors
to get connectivity up and runningor shut down cleanly Configure and maintain
secure, stable networks
(wired and wireless) at remote field locations Support and troubleshoot
construction-specific software and internal applications Collaborate with other IT teams to handle
upgrades, contract renewals, and deployments Keep devices updated and compliant with IT and cybersecurity policies Maintain clear
documentation
on asset inventory, jobsite setups, and configurations Support imaging, inventory, and device rollout as needed What You Bring
35 years
of IT support experience, with
1+ year
of field-based or onsite work Hands-on experience with
hardware and networking gear
(desktops, laptops, access points, switches, etc.) Strong grasp of
networking fundamentals : TCP/IP, DHCP, VPNs, firewalls Confident troubleshooting Microsoft 365, AD, and other key applications Familiar with
construction tech environments
or mobile jobsite support (a big plus) Strong communication skillsyou can keep calm and clear, even in the field Familiarity with
ticketing systems
(like HappyFox) and MDM tools (like Meraki) Certifications
like A+, Network+, or MCP are a bonus Valid
drivers license
and comfort traveling to multiple sites Working Conditions
Field-based role with regular travel to project sites and branch offices Must be able to
lift up to 50 lbs
and work occasionally in outdoor or active construction environments Some
non-standard hours
may be required depending on project needs Compensation & Benefits
Salary Range:
$85,000 $105,000/year (CA pay transparency compliant) Total compensation
based on experience, skills, and fit Full benefits package : medical, dental, 401(k), paid time off, and wellness programs Bonus potential
based on company and individual performance Why XLI?
Were not just building buildingswere building careers, partnerships, and a culture of shared success. At
XLI , our IT team plays a critical role in enabling field and office teams to do their best worksafely, efficiently, and with confidence. If you thrive in the action, love solving problems, and want to see your impact firsthand, this is your opportunity to grow with us.
Equal Opportunity Employer
XLI is proud to be an
Equal Opportunity Employer . We celebrate diversity and are committed to creating an inclusive environment for all employeesregardless of race, gender, identity, veteran status, disability, or background. #J-18808-Ljbffr