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Cogent Analytics

General Manager - Restoration

Cogent Analytics, Raleigh, North Carolina, United States, 27601

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4 days ago Be among the first 25 applicants This range is provided by Cogent Analytics. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$90,000.00/yr - $120,000.00/yr Our client is an established and growing Restorations & Mitigation company specializing in property recovery following water, fire, mold, and storm damage. With a reputation for excellence and responsiveness, we serve homeowners, property managers, insurers, and commercial clients throughout the Raleigh area. We are seeking a dynamic, hands-on General Manager to lead our operations, drive financial performance, and grow the business. This is an onsite role requiring full-time presence and a strong leadership presence across sales, field teams, and office operations.

Key Responsibilities:

Financial Leadership

Drive company profitability through margin management, accurate estimating, and disciplined job costing Collaborate with ownership to establish annual budgets, track KPIs, and execute financial improvement plans Review and approve estimates and supplements to ensure accurate scoping and profitability Analyze P&L statements, monitor project pipeline, and ensure timely invoicing and collections Ability to clearly communicate financial and operational information to Executives

Operational Oversight

Oversee day-to-day field operations, including job scheduling, compliance, materials procurement, and equipment readiness Ensure projects are completed on time, on budget, and to the highest quality standards Implement and improve processes for job tracking, documentation, and reporting using restoration software (e.g., Xactimate, Dash, etc.) Ensure compliance with IICRC standards, OSHA regulations, and insurance carrier requirements

Team Management

Lead, coach, and hold accountable all department heads, including Sales, Estimating, Project Management, Mitigation, and Office/Admin support Set performance expectations, conduct regular evaluations, and foster a culture of accountability and continuous improvement Recruit, onboard, and develop high-performing team members

Sales & Client Development

Serve as the face of the company with insurance adjusters, TPAs, property managers, and commercial clients Proven ability to drive business development efforts to grow residential and commercial restoration revenues Review and support sales pipeline activity, ensuring consistent follow-up and customer satisfaction Leverage deep knowledge of Property & Casualty claims to gain trust with adjusters and expedite project approvals

Qualifications

Minimum 5 years of senior leadership experience in the restoration, construction, or property services industry Excellent understanding of mitigation, remediation, and reconstruction workflows Demonstrated financial acumen with experience in budgeting, forecasting, and profitability analysis Strong leadership and people management skills Ability to thrive in a fast-paced, hands-on environment with evolving priorities Proven experience with Xactimate and insurance estimating protocols strongly preferred

Seniority level

Seniority level Not Applicable Employment type

Employment type Full-time Job function

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