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Global Technical Talent

Phlebotomist Patient Services Representative - Floater

Global Technical Talent, Kalamazoo

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Primary Job Title: Phlebotomist Patient Services Representative - Floater
Alternate/Related Job Titles:
  • Senior Patient Services Technician
  • Mobile Phlebotomist
  • Lead Laboratory Collections Specialist
Location: Kalamazoo, MI.
Onsite Flexibility: Onsite (Monday-Friday, 7:00 AM - 7:00 PM Eastern)
Contract Details:
Position Type: Contract
Contract Duration: 3 months
Start: 08/10/2025
End: 11/16/2025
Job Summary:
The Phlebotomist Patient Services Representative - Floater serves as a high-level Phlebotomist and frontline representative of the organization, responsible for delivering safe, accurate, and compassionate specimen collection across multiple locations. This role ensures efficient patient interaction, specimen handling, and accurate documentation while adapting to varied site needs. The ideal candidate excels in pediatric and geriatric phlebotomy, thrives in high-volume settings, and is willing to travel daily to assigned locations.
Key Responsibilities:
  • Travel to various assigned sites to perform specimen collection procedures
  • Collect high-quality blood specimens and ensure accurate labeling and documentation
  • Educate and guide patients through the collection process with empathy and professionalism
  • Maintain a clean, safe, and compliant work environment
  • Follow all standard operating procedures and lab protocols
  • Manage competing priorities and provide backup support as needed across service areas
  • Represent the organization positively in clinics, patient service centers, and doctors' offices
  • Support onboarding and training at new or existing locations
Required Experience:
  • Minimum 3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections
  • At least 2 years in a Patient Service Center or outpatient collection setting preferred
  • Experience in customer-facing roles within healthcare or service industries
  • Proficiency with data entry and patient records
Nice-to-Have Experience:
  • Experience with mobile phlebotomy or multi-location coverage
  • Prior paramedic or medical assistant training
Required Skills:
  • Expert-level phlebotomy technique, including pediatric and geriatric patients
  • Ability to work independently while traveling to various locations
  • Strong organizational and time management skills
Preferred Skills:
  • Phlebotomy certification (Required in CA, NV, WA)
  • Excellent interpersonal and customer service communication
  • Valid driver's license, clean driving record, and reliable transportation
  • Comfortable with on-call and flexible scheduling
Additional Skills:
  • Confidence working in high-volume, fast-paced environments
  • Adherence to confidentiality and HIPAA standards
  • Open and transparent communication with peers and patients
  • Willingness to support changing priorities and travel needs

Travel Notes:
This is a travel-based position covering a regional territory in Michigan. Candidates must be able to commute to various sites including East Lansing, Kalamazoo, St. Joseph, Benton Harbor, Muskegon, and Grand Rapids. Travel is required daily; all mileage and work-related travel will be coordinated through the company.
Benefits:
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
About the Client:
A leading provider of diagnostic information services, empowering healthier lives. This client leverages the world's largest clinical lab database to deliver actionable insights, helping millions of patients and healthcare professionals manage health, identify disease, and improve clinical outcomes.
About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
25-24329: #gttqst #gttjobs